Risevoic
Inside Sales Representative - Vulcan
Company : Steel Dynamics
Location : Pelham, AL, 35124
Job Type : Full Time / Part Time
Date Posted : 11 January 2026
Division
Vulcan Steel ProductsOverview
Inside sales / Customer Service
Experienced and highly productive Inside Sales Representative, who can effectively manage larger volume accounts while growing and taking care of our customers.
Responsibilities
- Responsible for managing the day-to-day orders to provide the best in service to our customers.
- Handle incoming sales call/email requests and promptly answer customer requests.
- Able to check inventory, future rolling's, production to be able to accurately quote customers.
- Enter orders, check status, and make costumer aware of any changes to the status of the material.
- Work to meet the sales goals provided by the customer and the Vulcan sales team.
- Develop new customers and accounts, reach out to existing customers to grow business.
- Maintain and monitor customers activity within your assigned accounts.
- Keep mistakes to a bare minimum, accuracy is a must.
- Work closely with the Market Managers, Scheduling, Quoting departments for updated pricing, specification review, and quoting lead times to customers.
- Back up Sales team when needed, answer phones, respond to emails and take care of the customers when a teammate is absent.
- Travel as needed and meet with customers of Vulcan Steel Products
Qualifications
Requirements:
- Strong problem solver and multi-tasker
- Organizational skills and accuracy are a MUST.
- Must be able to work in a team environment and willing to help teammates daily.
- Ability to identify and research accounts, key players, and generate interest to grow existing accounts along with cultivating new ones.
- Proficient in MS Office (Outlook, Word, Excel, and Power Point).
- Ability to communicate effectively with both internal and external customers
Preferred:
- 3+ years of sales experience in the metals industry
- 2-4 year degree
Steel Dynamics Inc. is an equal opportunity employer.
Related Jobs
Pleasant Grove, AL
Top trending job titles hiring now
Popular Searches for Inside Sales Representative
Frequently asked questions
Pelham's steel and manufacturing sectors have a moderate demand for inside sales reps, with competition driven by companies like Steel Dynamics. Candidates with metals industry experience and strong organizational skills tend to have an edge in securing roles locally.
While formal certifications aren't mandatory, proficiency in Microsoft Office and familiarity with metals industry sales are highly valued for Vulcan roles in Alabama, enhancing your ability to manage accounts and communicate effectively with customers.
Managing high-volume accounts with accuracy and timely communication is key. Expect to coordinate between production schedules and customer inquiries, ensuring quotes and order statuses are precise while supporting teammates during peak periods or absences.
Strong multitasking, problem-solving, and attention to detail are essential. Candidates should adeptly handle inventory checks, order entry, and client follow-ups, leveraging sales experience within the metals sector to grow and maintain customer accounts.
Steel Dynamics emphasizes collaboration with market managers and scheduling teams to deliver accurate pricing and lead times, while fostering account growth in the Vulcan division. This integrated approach sets it apart from more transactional sales roles.
Working at Steel Dynamics offers exposure to the metals industry's inner workings, including inventory management and customer relationship development, with potential travel to meet clients, enhancing career growth within a robust industrial environment.
Inside Sales Representatives in Pelham, particularly in the metals industry, can expect annual earnings between $45,000 and $60,000, depending on experience and performance, aligning with regional market standards for sales roles.
A frequent misconception is that this role involves only cold calling. In reality, it requires detailed account management, inventory coordination, and teamwork to ensure customer satisfaction and sales targets are met effectively.
Pelham’s work environment values teamwork and reliability, which aligns with Steel Dynamics’ emphasis on collaboration and precision in sales processes, fostering a supportive atmosphere for inside sales representatives handling complex customer requirements.
Starting as an inside sales rep can lead to roles in account management, market analysis, or sales leadership within the metals industry, especially when combined with proven skills in customer development and cross-departmental coordination.