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Seasonal Sales Associate
Company : Kirkland's, Inc.
Location : Birmingham, AL, 35215
Job Type : Full Time / Part Time
Date Posted : 25 December 2025
Overview
The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland’s Home customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area.
Responsibilities
- Supports and values Customer Service in both the in store and online shopping experience
- Actively engages with all customers modeling exceptional selling behaviors
- Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
- Proactively engages with customers, reads cues and responds appropriately
- Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
- Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
- Achieves or exceeds goals associated with company initiatives and programs.
- Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
- Assists in maintaining an efficient and organized salesfloor and stockroom
- Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
- Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
- May perform other duties as necessary
Qualifications
- Energetic, people and results oriented, competitive with a drive to succeed
- Ability to effectively communicate both written and verbally
- Ability to work weekends, holidays and evenings
- Ability to read and interpret company directives, handbook and manuals
- Ability to work a flexible schedule to meet the business needs of the store
- Ability to work independently as well as part of a team
- Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product
- Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags
- Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers
- Must be able to frequently communicate with the customers in person, electronically, and telephonically
- Must be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor
- Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately
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Frequently asked questions
Kirkland's Seasonal Sales Associates uniquely blend customer service with merchandising and operational tasks, emphasizing home décor expertise. Unlike typical retail roles, associates flex into multiple duties like cashiering and stockroom management, fostering a dynamic environment tailored to Birmingham’s retail market nuances.
Yes, Kirkland’s encourages Seasonal Sales Associates to take initiative in floor setups and customer engagement, offering informal leadership experiences. Team collaboration during peak seasons enhances communication and problem-solving skills valuable for career advancement in retail management.
Seasonal retail roles in Birmingham often require standing for long hours, lifting merchandise up to 50 pounds, and climbing ladders for stocking. These tasks are common in busy periods, so being physically prepared is essential to meet the demands of the fast-paced retail environment.
Birmingham sees increased seasonal retail hiring in Q4, making competition moderate but manageable. Employers like Kirkland’s seek candidates who can multitask and provide excellent customer service, so highlighting flexibility and sales skills can improve hiring chances.
Seasonal Sales Associates in Birmingham generally earn between $10 and $14 per hour, influenced by experience and store policies. Kirkland's compensation aligns with local market rates, often supplemented by employee discounts and potential bonuses during peak sales periods.
Kirkland's Seasonal Sales Associates embody the brand’s commitment to a caring culture and customer-first approach by actively engaging shoppers and promoting loyalty programs. This role blends warmth with sales expertise, reflecting Kirkland’s unique home décor retail identity.
Success at Kirkland's requires strong communication, adaptability to multitasking, and a positive attitude aligned with their innovative spirit. Unlike some seasonal roles focused solely on stocking, this position demands proactive customer interaction and merchandising finesse.
Kirkland’s expects Seasonal Sales Associates to work flexible hours, including weekends, evenings, and holidays, to match customer traffic spikes in Alabama. This adaptability ensures smooth operations and maximizes sales opportunities during the busiest retail periods.
While no formal certifications are mandatory, familiarity with customer service best practices and retail safety standards valued in Birmingham can enhance your candidacy. Kirkland’s values associates who can quickly absorb company protocols and contribute to a safe, efficient sales floor.
Kirkland’s blends traditional sales tasks with operational duties like merchandising and inventory control, emphasizing a holistic approach. The role stresses customer loyalty program promotion and brand representation, offering a richer, more engaged seasonal sales experience.