Privacy Policy

How We Handle User Information

Our platform gathers a variety of data to improve functionality and create a more relevant user journey. This may include personal information like your name, contact details, professional background, or other identifiers voluntarily submitted. We also log your activity across our services for instance, the pages you view, searches you make, or actions you take while browsing. To enrich this information, we may incorporate insights from external partners. This combination allows us to adapt content, improve system performance, and better understand your preferences. In some situations, the collected data may be anonymized or grouped in a way that prevents identification. Aggregated data is used for analytics, research, marketing, or other internal purposes, ensuring we meet user expectations while safeguarding individual privacy.

Aggregated Data and Service Obligations

We utilize Aggregated Data, which is created by compiling Personal Information into non-identifiable forms. This might involve summarizing user activity into general statistics, such as the percentage of visitors who access a particular feature. Because this data cannot identify any individual, it is valuable for monitoring usage trends, improving efficiency, and refining our services. At times, the collection of certain Personal Information may be legally mandated or required under specific agreements. If you decline to share the requested details, we may not be able to initiate or maintain the relevant service. Under such conditions, service suspension or termination may be necessary. By continuing to use our services, you agree to this possibility as part of your user obligations.

Our Approach to Collecting Data

We employ a combination of methods to collect Personal Data, ensuring our services remain secure, relevant, and effective.

• Automatic Data Collection: During your interaction with our website, we may record both Personal and Non-Personal Data. This includes Technical and Usage Data such as device identifiers, browsing activity, and system settings captured through cookies, log files, and tracking tools. Data from other websites that utilize our tools may also be gathered.
• External Data Sources: Personal Data may also be obtained through third-party providers, including analytics and marketing partners. For client accounts, we may collect Business or Contact Data from external databases, which could cover individuals who are not direct users of our services.
• Data Processed for Clients: When operating on behalf of clients, we act under their instructions and do not create a direct relationship with individuals. For any requests regarding access, correction, or deletion, we provide the appropriate client’s contact details, though in exceptional cases, we may respond directly.

Purposes for Using Your Personal Data

We process personal data for a variety of essential purposes to ensure reliable, secure, and personalized services.

• Service Fulfilment: Your data enables us to provide requested Services. In some cases, we share it with trusted third parties to maintain smooth functionality. Without it, key features may not operate.
• Support and Resolution: Personal information helps us respond to questions, address complaints, and settle disputes. Without these details, customer care would not be possible.
• Legal and Contractual Compliance: Data is used to detect unlawful activity, uphold agreements, and manage billing. Without it, we cannot operate under established rules.
• Security and Protection: Information processing aids in identity verification, prevention of fraud, and defence against malware. It also strengthens our security systems over time.
• Innovation and Research: We examine how Services are used to improve performance and create new features. If any future purposes extend beyond this Policy, we will inform you and give you the ability to restrict usage, though this may limit service access.

Circumstances of Information Sharing

Personal data you provide may be shared with select parties under specific circumstances. These may include potential employers reviewing applications, affiliates supporting business operations, or service providers delivering functions on our behalf. Each party must manage the information according to their own privacy practices. We may also disclose your information when legally obligated, such as in response to law enforcement, regulatory requirements, or court orders. Data may also be shared to enforce our rights, investigate fraud, or safeguard the integrity and security of our Services. In situations where our organization undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new business entity. Every disclosure is made with caution, ensuring it is both necessary and aligned with our responsibility to remain transparent and to prioritize the protection of user data.

Your Rights and Options

In line with local data protection rules, you may hold specific rights concerning your personal information. These rights may include the ability to view the data we store, correct inaccuracies, request removal of certain records, or opt out of uses of your information. These rights may vary depending on jurisdiction and are subject to legal limitations. To submit a request, please email admin@risevoic.com, and we will reply within the period required by law.

Third-Party Website References

Our platform may contain links leading to third-party websites or services. Each of these operates under its own privacy practices, separate from ours. While we strive to ensure the links we provide are reliable, we cannot guarantee or take responsibility for the safety, accuracy, or privacy practices of external sites. Before using or sharing data with these websites, we encourage you to carefully review their privacy policies.

Protecting Information and Data Storage

We maintain strict practices to shield your personal data from unauthorized access, misuse, or modification. These include a mix of technical defences, administrative safeguards, and physical security measures. Despite these efforts, no digital or physical system can be entirely free from risk. Data is kept only for as long as necessary to provide requested services, comply with legal duties, resolve disputes, or enforce contracts. In certain cases, cached or archived versions may be stored for a short duration before permanent removal.

Privacy Policy Changes

We may update this Privacy Policy as our services, technology, or legal obligations evolve. Any updates will be published here, and we recommend reviewing the policy regularly.

California Privacy Rights

In line with the CCPA, California residents are entitled to request access to their data, request deletion, or opt out of the sale of personal information. Please reach us at admin@risevoic.com for such requests.