Medical Front Office - Patient Service Specialist

Candidates with at least a year of front desk experience coupled with insurance verification skills tend to gain preference. Familiarity with healthcare settings and scheduling enhances your profile significantly, showing readiness to handle patient interactions and administrative duties smoothly.

Daily tasks include welcoming patients, managing appointment bookings in-person or by phone, handling insurance authorizations, and collecting co-pays. The role demands multitasking between patient care and administrative responsibilities while maintaining a friendly, efficient front desk environment.

Starting in patient services opens doors to roles in medical office management, billing, or healthcare administration. Gaining experience in insurance processes and scheduling can lead to supervisory positions or specialized administrative roles within larger healthcare networks.

Select Medical emphasizes a supportive work environment fostering emotional and financial well-being, even for part-time staff. Their extensive network across 39 states offers internal mobility, making the patient service specialist role a gateway to broader career paths within a reputable healthcare system.

At Select Medical, specialists not only manage front desk duties but also coordinate closely with external parties like attorneys and insurance firms, requiring strong communication skills and attention to detail, setting it apart from more routine front office roles.

Suffolk, VA shows a steady demand for patient service specialists due to its growing healthcare infrastructure. Job seekers often find multiple part-time and full-time medical front office positions available, reflecting a healthy local hiring trend in outpatient therapy centers.

Suffolk's suburban layout offers reasonable commute times, with many public transit routes serving medical centers. Candidates living nearby often enjoy flexible scheduling that can accommodate peak traffic hours, ensuring manageable daily travel to the outpatient facility.

Hourly wages typically range from $16 to $19 depending on experience, aligning with local market standards for part-time patient service roles. This competitive pay reflects the specialized skills required, such as insurance verification and patient coordination.

Select Medical offers varied weekday shifts between 7am and 7pm, allowing flexibility to accommodate personal schedules. Part-time employees benefit from programs like 401k eligibility after 1,000 hours and employee assistance services, fostering a balanced work-life environment.