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Barista Supervisor
Company : KJ's Market
Location : Hickory, NC, 28601
Job Type : Full Time
Date Posted : 3 January 2026
Overview
To supervise and ensure our service, store standards, and merchandising programs are met. We provide guests with prompt friendly service, fresh roasted coffee, quality beverages and products in a clean atmosphere.
Responsibilities
1. Ensure guests receive friendly, engaging service from our staff by providing guest demonstrations and samples using brewing and roasting equipment.
2. Achieve budgeted sales and profit. Maintains daily, weekly and period financial reports.
3. Operate the department in accordance to merchandising and operational guidelines and programs including proper inventory level of product and supplies.
4. Provide guidance, orientation, and training and performance feedback to ensure hosts are properly trained in product preparation and guest engagement is meeting our service standards.
5. Perform product preparation, receiving, stocking, rotating and guest service to achieve standards.
6. Perform cleaning tasks and sanitation and maintain safety throughout the department in accordance with the Lowes’ Foods standards.
7. Maintain department’s labor budget and scheduling standards.
8. Ensure PA announcements are performed on schedule.
9. Perform all other duties as assigned by management.
Qualifications
1. Friendly, engaging and outgoing personality.
2. Ability to work well with guests and coworkers.
3. Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
4. Ability to read and understand information and direction.
5. Ability to supervise, train and develop people.
6. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
7. Possess effective communication, guest service and selling skills.
8. Ability to bend, kneel, and stand for extended period of time.
9. Ability to communicate effectively with Store Management and Merchandiser(s).
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Frequently asked questions
Managing barista teams in Hickory requires adapting to local customer preferences and staffing trends. Hickory's community-focused culture often means supervisors emphasize personalized guest engagement and efficient scheduling to meet regional demand, which can vary from larger metropolitan areas where volume and speed dominate.
Yes, Hickory has experienced a steady uptick in barista supervisor openings due to growing café culture and local business expansion. Employers like KJ's Market are actively recruiting skilled supervisors to maintain high service standards and support team development in this competitive market.
Key strengths include effective team leadership, inventory management, and strong communication with both staff and management. Additionally, familiarity with brewing techniques and merchandising strategies tailored to Hickory’s customer base enhances overall operational excellence.
Barista Supervisors can advance into roles like Store Manager or Regional Trainer by demonstrating leadership, budget management, and operational skills. Hickory’s growing hospitality sector offers pathways into broader retail management and specialty coffee industry positions.
KJ's Market emphasizes hands-on training, continuous feedback, and collaborative goal setting to empower Barista Supervisors. This approach fosters a supportive environment where supervisors can refine coaching techniques and ensure consistent customer satisfaction.
At KJ's Market, supervisors juggle merchandising alongside operational duties, ensuring fresh product presentation aligns with store standards. They also coordinate scheduled PA announcements, a role not commonly found elsewhere, highlighting the company’s focus on communication.
Barista Supervisors in Hickory typically earn between $30,000 and $38,000 annually, depending on experience and company size. This range reflects local cost of living and industry standards for supervisory roles within food and beverage retail.
Supervisors allocate time for direct guest engagement through demos and sampling while monitoring stock levels to prevent shortages. This dual focus ensures service quality isn’t compromised by operational demands, aligning with KJ’s commitment to freshness and customer satisfaction.
Candidates should be prepared for active duties including lifting up to 50 lbs, standing for long periods, and performing routine cleaning and stocking. These physical requirements support maintaining the store’s clean, safe environment and efficient workflow.
Indeed, supervisors are entrusted with managing labor budgets and creating schedules that align with peak business hours. This responsibility helps optimize staffing costs while maintaining excellent customer service levels at KJ’s Market.