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Patient Service Representative
Company : Dental Care Alliance
Location : Huntington, NY, 11743
Job Type : Part Time
Date Posted : 5 January 2026
Overview
Marcus Dental Care is looking for a Patient Service Representative in Huntington, New York, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.
Position Overview:
This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.
What we offer:
- Flexible scheduling options
- Health, dental, and vision insurance (individual and family coverage)
- Life insurance and disability benefits
- 401(k) plan
- Team-oriented work environment with access to modern dental technology
How to Apply:If you are a dedicated Patient Service Representatives looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.
Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!Compensation for this role will be $20.00 - $24.00 per hour.
Responsibilities
- Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to DCA Policies
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancellation of Appointments
- Register Patients
- Post charges and payments to patient accounts
- Checking voicemail on a daily basis
- Maintain a clean and friendly waiting area for patients
Qualifications
- Experience working in a dental, medical, or other health-care office, preferred
- Knowledge of insurance plans (HMO/PPO), is a plus
- Experience answering telephone
- Must have exceptional customer service skills
Legal Disclaimer:We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.The Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.
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Frequently asked questions
In Huntington, NY, a Patient Service Representative plays a crucial role in creating a welcoming atmosphere by managing appointments, addressing patient concerns promptly, and ensuring smooth communication between patients and dental staff, which enhances overall patient satisfaction in local dental practices.
Key skills include exceptional communication, multitasking abilities, familiarity with dental insurance plans like HMO/PPO, and strong customer service aptitude. Being adaptable and proficient in handling patient inquiries and scheduling helps representatives thrive in healthcare environments.
Absolutely. Many Patient Service Representatives in dental care progress to roles like Office Manager, Dental Assistant, or specialize in patient billing and insurance coordination, leveraging their frontline experience to build a rewarding healthcare career.
Dental Care Alliance values team players who are patient-focused, adaptable, and eager to learn. They appreciate representatives who balance professionalism with warmth, ensuring patients feel comfortable while efficiently supporting clinical staff.
Dental Care Alliance offers a collaborative environment with access to modern dental technology and flexible scheduling. Their emphasis on personalized care and comprehensive benefits sets them apart from many local practices.
Compensation typically ranges from $20.00 to $24.00 per hour, reflecting the role’s responsibilities in patient management and customer service within a modern dental care setting in Huntington.
Huntington shows steady demand for healthcare support roles like Patient Service Representatives due to its growing population and healthcare facilities, though competition remains moderate, favoring candidates with prior dental or medical office experience.
Candidates should evaluate peak traffic times on major routes and public transit availability. Huntington’s suburban layout often requires a vehicle for convenient access to dental practices outside central areas.
Understanding HMO and PPO insurance details enables representatives to clarify coverage and payment options, facilitating smoother financial arrangements and reducing patient confusion in dental offices.
Certainly. Strong interpersonal skills, patience, and problem-solving abilities gained from customer service roles provide a solid foundation for managing patient interactions and scheduling in dental environments.