Risevoic
Patient Service Representative
Company : Catholic Health Initiatives
Location : Westminster, CO, 80031-3807
Job Type : Full Time / Part Time
Salary : 18-26.6 HOUR
Date Posted : 5 January 2026
Job Summary and Responsibilities
You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.
Join our Patient Service Representative team. As a Patient Service Representative you will:
- Provide clerical/office support within a physician clinic, including, reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources.
- Support through communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient.
- Demonstrate personal accountability for relationship- based care, organizational mission, and core values.
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
- Previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel , etc.
- High School Diploma or GED required
Physical Requirements - Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally
Where You'll WorkFor more than 50 years, St. Anthony North Hospital has delivered optimal health care to the communities of Westminster, Erie, Brighton, Broomfield, Northglenn and Thornton. Highlights of our campus include 60,000 square feet of integrated primary and specialty care physician clinics, ambulatory surgery center, birthing center with private birthing suites, Level III Trauma Center with 24/7 emergency services, over 150 inpatient beds and an outpatient diagnostics center with lab and imaging services. In 2023, we received our prestigious Magnet designation! We are so proud of our nursing staff for this achievement, which is awarded to less than 6 percent of hospitals in the United States. Built on the pillars of convenience, wellness and person-centered care, we offer inpatient and outpatient care at one site, with an emphasis on preventive health, wellness and health education.
Longmont, CO
Top trending job titles hiring now
Popular Searches for Patient Service Representative
Frequently asked questions
A Patient Service Representative blends clerical expertise with compassionate communication, managing tasks like appointment scheduling, medical records handling, and patient interaction. Their role uniquely bridges administrative duties with patient-centered support, requiring proficiency in software like Microsoft Office and strong interpersonal abilities.
Westminster's healthcare sector, anchored by institutions like Catholic Health Initiatives, provides Patient Service Representatives pathways to grow into roles such as patient care coordinator or medical billing specialist. Gaining experience here can lead to expanded responsibilities and specialized healthcare administration positions.
This role demands empathy and clear communication, ensuring patients and families understand procedures and feel supported emotionally. Coordinating with clinical teams while addressing concerns helps maintain trust and comfort, reflecting the values of relationship-based care emphasized by healthcare providers.
Catholic Health Initiatives fosters a culture prioritizing mission-driven care and team collaboration. Patient Service Representatives here engage not just in administrative tasks but also in supporting patients' physical and emotional needs within a nurturing environment, distinguishing this experience from more transactional roles.
While a high school diploma or GED suffices, familiarity with electronic medical records and basic computer skills enhances candidacy. Knowledge of healthcare privacy regulations and customer service experience align well with Catholic Health Initiatives' standards for patient-focused service.
Patient Service Representatives in Westminster generally earn between $34,000 and $42,000 annually, depending on experience and facility size. Catholic Health Initiatives offers competitive compensation aligned with regional healthcare market trends and the responsibilities of patient engagement and administrative support.
Westminster's accessible transport options and proximity to neighboring communities like Broomfield and Thornton facilitate manageable commutes for healthcare staff. However, peak traffic hours can extend travel times, so planning around local rush hours benefits employees balancing work and personal commitments.
The Westminster area continues to see steady demand for Patient Service Representatives due to expanding healthcare services and growing populations. Hospitals like St. Anthony North Hospital contribute to ongoing hiring needs, making it a favorable location for candidates seeking stable roles in patient access services.
Managing various patient inquiries, coordinating between departments, and addressing emotional stress of patients require adaptability and patience. Representatives must balance administrative accuracy with compassionate communication to uphold the organization's commitment to holistic patient care.
Catholic Health Initiatives offers resources like training programs, leadership engagement, and a supportive team environment. This commitment helps Patient Service Representatives enhance skills, stay updated with healthcare protocols, and thrive in roles that blend clerical duties with patient relations.