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Select Medical

Patient Service Specialist

Company : Select Medical

Location : Longmont, CO, 80501

Job Type : Full Time / Part Time

Date Posted : 6 January 2026

Overview

Patient Service Specialist

This position will help support clinics in Longmont and Boulder

Select Physical Therapy is looking for a full time teammate to help support a growing community! We offer flexible schdules, no weekends and opportunities for growth! Reach out and apply if you are a self motivated, good communicator looking for work life balance and a solid team environment!

Location: Home Clinic -  1551 Professional Lane, Unit 145, Longmont, CO 80501

Position Type: Full Time

Schedule: Monday-Friday (7am-6pm)

Compensation: $18.00 - $19.00 based on experience 

Why Join Us: (benefits for full-time at 32+ hours/week)

  • Start Strong: Our mentorship and orientation programs ensure a successful transition
  • Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
  • Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
  • Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists! 

Responsibilities

  • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
  • Schedule patient appointments in person and via phone
  • Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
  • Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Qualifications

Minimum Qualifications:

  • High School Diploma or GED required

Preferred Qualifications:

  • 1 Year of Front Desk Experience 
  • 1 Year of Medical Office Experience

Physical Requirements:

  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift
  • Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
  • Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
  • Ability to carry office supplies up to 10lbs
  • Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
  • Ability to speak and hear sufficiently to understand and give directions

Additional Data

Applications are accepted on an ongoing basis.

Go Anywhere with Us! 1900 centers in 39 states offering internal movement

Equal Opportunity Employer/including Disabled/Veterans

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Frequently asked questions

Longmont's healthcare sector is growing steadily, increasing demand for Patient Service Specialists. Competition is moderate, with employers valuing strong communication and insurance verification skills. Familiarity with local clinics and patient management systems can give applicants a notable edge in securing positions.

While a high school diploma is standard, certifications like Medical Administrative Assistant or HIPAA compliance training can enhance your profile. Local employers in Boulder and Longmont prefer candidates with experience in medical front desk operations and knowledge of insurance processing to meet clinic needs effectively.

A Patient Service Specialist regularly greets patients, manages appointment scheduling, handles insurance verifications, and collects co-pays. Proficiency in multitasking and clear communication is essential to smoothly coordinate between patients, insurance firms, and healthcare teams throughout the day.

In Longmont, a Patient Service Specialist earns between $18.00 and $19.00 per hour, which aligns closely with the national median for similar roles. This pay range reflects local living costs and the specialized administrative skills required in healthcare settings.

Patient Service Specialists can progress into roles like Patient Care Coordinator, Medical Office Manager, or Clinical Services Specialist. Gaining certifications and expanding knowledge in healthcare systems can open doors to supervisory positions and specialized administrative careers.

Select Medical offers mentorship and orientation programs designed to ease new hires into their roles. Employees benefit from ongoing training, internal mobility across 1900 centers nationwide, and a supportive environment that encourages career advancement within healthcare services.

At Select Medical, clear and empathetic communication with patients is vital. Specialists are trained to provide accurate visit information, manage appointment details, and liaise with insurance and legal entities, ensuring smooth patient experiences aligned with company standards.

Yes, Select Medical offers a Monday through Friday schedule from 7am to 6pm with no weekend shifts. This structure supports employees seeking consistent hours and contributes to maintaining a healthy work-life balance.

Certified Patient Service Specialists typically possess specialized training in medical office procedures, insurance authorization, and patient data management. This certification signals advanced proficiency in handling administrative healthcare tasks efficiently and accurately.

While some employers accept candidates with front desk experience alone, having at least one year in a medical office enhances your chances. Understanding healthcare terminology, insurance processes, and patient confidentiality protocols is highly valued.

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