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Patient Service Representative
Company : Catholic Health Initiatives
Location : Denver, CO, 80230-7195
Job Type : Full Time
Salary : 18-26.6 HOUR
Date Posted : 5 January 2026
Job Summary and Responsibilities
You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.
Join our Patient Service Representative team. As a Patient Service Representative you will:
- Provide clerical/office support within a physician clinic, including, reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources.
- Support through communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient.
- Demonstrate personal accountability for relationship- based care, organizational mission, and core values.
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
- Previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel , etc.
- High School Diploma or GED required
Physical Requirements - Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally
Where You'll WorkAt CommonSpirit Mountain Region, we believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness.
Longmont, CO
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Frequently asked questions
Denver's healthcare sector has been steadily growing, increasing demand for Patient Service Representatives. While competition exists, candidates with solid computer skills and a compassionate approach tend to stand out in this market focused on patient-centered service roles.
Though not always mandatory, certifications like Certified Medical Administrative Assistant (CMAA) or HIPAA training are valued by Denver healthcare employers, including Catholic Health Initiatives, to ensure compliance and professionalism in patient service positions.
Emphasizing proficiency in Microsoft Office, email communication, and basic data entry skills is crucial. Familiarity with medical records systems and accurate charge entry also strengthens your application for patient service representative roles.
Absolutely. Starting as a Patient Service Representative opens pathways to administrative leadership, medical billing, or patient care coordination, especially within organizations like Catholic Health Initiatives that promote internal growth.
Daily tasks often include managing referrals, retrieving medical information, supporting patient-family communication, and maintaining accurate records—all vital for smooth clinical operations and patient satisfaction.
Yes, Catholic Health Initiatives invests in team development, offering training on their internal systems and promoting a supportive environment that nurtures both technical skills and compassionate patient interaction.
They emphasize relationship-based care and humankindness, encouraging representatives to address not just physical needs but emotional and spiritual support, aligning daily duties with the organization’s healing-focused culture.
Patient Service Representatives in Denver typically earn between $33,000 and $42,000 annually, reflecting local market rates and healthcare sector standards for entry to mid-level administrative roles.
Denver’s growing population can cause peak hour congestion, so proximity to healthcare facilities or flexible scheduling can improve work-life balance for Patient Service Representatives navigating daily commutes.
Part-time roles do exist, especially in larger systems like Catholic Health Initiatives, accommodating diverse schedules while ensuring coverage in patient access and support services.