Risevoic
Patient Service Representative
Company : Catholic Health Initiatives
Location : Arvada, CO, 80007-7413
Job Type : Full Time
Salary : 18-26.6 HOUR
Date Posted : 5 January 2026
Job Summary and Responsibilities
You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.
Join our Patient Service Representative team. As a Patient Service Representative you will:
- Provide clerical/office support within a physician clinic, including, reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources.
- Support through communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient.
- Demonstrate personal accountability for relationship- based care, organizational mission, and core values.
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
- Previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel , etc.
- High School Diploma or GED required
Physical Requirements - Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally
Where You'll WorkLocated in Lakewood, Colorado, St. Anthony Hospital is a Level I Trauma Center where we provide a full range of medical specialties and health care services to Denver and the surrounding region through our state-of-the-art medical campus and home base for Flight For Life Colorado. With four trauma rooms including the T-10 room, a dedicated field-to-surgery suite ready 24/7 for trauma surgeons and specially trained teams, our staff can provide life-saving care to the most severely ill and injured patients. In 2023, we received our exciting Magnet designation! We are so proud of our staff for this achievement, which is awarded to only 10 percent of hospitals around the world. Numerous other awards, certifications, and accreditations have been granted to us from the American Heart Association; Chest Pain Center (CPC); American College of Cardiology; The Joint Commission's National Quality Approval; the Emergency Nurses Association Lantern Award; NAPBC Accreditation; American College of Radiology and many others. At St. Anthony Hospital. We combine a heritage of expert care with the latest in technology and innovation. If you're looking to be part of a fast-paced environment where you can practice to the top of your profession in trauma, cardiology, stroke, neurosciences, breast imaging, cancer/oncology care, surgery and more, we invite you to apply.
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Frequently asked questions
Arvada's healthcare sector is steadily growing, with moderate competition for Patient Service Representative roles. Candidates with solid clerical skills and local healthcare experience tend to stand out. Networking within nearby hospitals like St. Anthony can improve chances amid regional demand for patient support representatives.
While no strict certifications are mandated, familiarity with healthcare software and a basic understanding of medical terminology can boost employability in Denver-area clinics. Some employers value customer service or administrative certifications paired with healthcare knowledge to enhance patient support quality.
Patient Service Representatives uniquely blend clerical tasks like scheduling and records management with compassionate communication, supporting both patients and healthcare teams. Their role extends beyond typical customer service by addressing emotional and logistical patient needs within medical settings.
This role lays foundational healthcare experience, opening pathways to supervisory positions or specialized administrative roles. Gaining expertise in medical software and patient relations can lead to opportunities in patient access management or clinical coordination within hospitals.
Interaction involves not only managing appointments and records but also empathetically addressing patient concerns and collaborating with care teams. Catholic Health Initiatives emphasizes relationship-based care, so representatives are encouraged to support patients’ holistic needs including physical and emotional aspects.
Catholic Health Initiatives fosters a supportive environment with access to training resources and leadership who prioritize employee success. This culture enables patient service staff to refine skills, pursue certifications, and engage in career development aligned with organizational values.
Patient Service Representatives in Arvada typically earn between $32,000 and $40,000 annually, reflecting local cost of living and healthcare industry standards. This range aligns closely with Denver metro averages, making it competitive for entry-level clinical support roles.
Success demands strong organizational skills, proficiency with office software, and the ability to multitask calmly under pressure. Effective communication and empathy are crucial for managing patient inquiries and coordinating with medical teams in fast-paced settings like trauma centers.
They integrate clerical responsibilities such as data entry and referrals with actively listening to patients' needs, ensuring seamless care coordination. This balance requires adaptability and a genuine commitment to enhancing patient experiences within healthcare facilities.