Medical Front Office - Patient Service Specialist
Company : Select Medical
Location : Purcellville, VA, 20132
Job Type : Full Time / Part Time
Date Posted : 6 January 2026
Overview
Position: Patient Service Specialist
Location: Purcellville, VA
Type of Employment: Full time
Schedule: Monday through Thursday (10am to 6:30pm) and Friday (7am to 3:30pm)
Compensation: $18-$20/hour - (Pending experience)
When patients enter our outpatient physical therapy center in Purcellville, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us: (benefits for full-time at 32+ hours/week)
- Start Strong: Our mentorship and orientation programs ensure a successful transition
- Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
- Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
- Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications
Minimum Qualifications:
- High School Diploma/GED required
- Health Care Experience
- 1 Year of Front Desk Experience
Preferred Qualifications:
- 1 Year of Medical Office Experience
- Insurance Verification Experience
Additional Data
Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.
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Frequently asked questions
In Purcellville, a Medical Front Office - Patient Service Specialist efficiently combines welcoming patients, managing appointment scheduling, and handling insurance verification. This dual focus ensures patient comfort while maintaining smooth clinic operations, especially in busy outpatient physical therapy centers like Select Medical.
Exceptional communication, insurance knowledge, and multitasking are key. Specialists adept at coordinating with attorneys, insurance companies, and patients enhance operational flow and elevate patient satisfaction, setting themselves apart in competitive medical front office roles.
Starting in this role opens pathways to positions like Medical Office Manager, Patient Care Coordinator, or clinical administrative roles. Gaining experience in insurance processes and patient communication can accelerate advancement in healthcare administration.
Select Medical's outpatient physical therapy environment demands balancing patient empathy with precise insurance handling. Specialists often navigate complex payer authorizations while ensuring patients understand their care process, requiring both compassion and administrative accuracy.
Select Medical offers generous PTO and structured schedules, like the Monday-Thursday 10am-6:30pm shift and a shorter Friday, helping Patient Service Specialists recharge while fulfilling full-time responsibilities in a dynamic medical front office.
Pay typically ranges from $18 to $20 per hour, contingent on experience. This aligns with regional standards for full-time patient service roles within outpatient medical facilities like Select Medical.
Purcellville's growing healthcare sector has moderate demand for skilled front office specialists. Competition remains steady, with employers valuing candidates who combine medical office experience and insurance verification skills to meet patient service needs efficiently.
Certifications like Medical Administrative Assistant (CMAA) or training in insurance billing improve employability. Local clinics also appreciate familiarity with Virginia-specific healthcare regulations and patient privacy standards.
Apart from managing schedules, specialists handle patient check-ins, co-pay collections, insurance authorizations, and coordinate with external parties such as attorneys and translators, ensuring seamless patient experiences and administrative flow.
Select Medical emphasizes mentorship and internal mobility, offering structured orientation and extensive career growth across 1900 centers. Their approach blends patient engagement with robust administrative training, creating a unique front office experience.