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Medical Front Office - Patient Service Specialist
Company : Select Medical
Location : Fairfax, VA, 22033
Job Type : Full Time / Part Time
Date Posted : 7 January 2026
Overview
Position: Patient Service Specialist
Location: Fairfax, VA
Type of Employment: Full time
Schedule: Weekdays - Monday/Wednesday (9:30pm to 7pm), Tuesday/Thursday (7am to 3:30pm) and Friday (7am to 1pm)
Compensation: $18-$20/hour - (Pending experience)
When patients enter our outpatient physical therapy center in Fairfax, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us: (benefits for full-time at 32+ hours/week)
- Start Strong: Our mentorship and orientation programs ensure a successful transition
- Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
- Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
- Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications
Minimum Qualifications:
- High School Diploma/GED required
Preferred Qualifications:
- 1 Year of Medical Office Experience
- Bilingual
Additional Data
Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.
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Frequently asked questions
Fairfax's healthcare sector is expanding steadily, making Medical Front Office positions increasingly sought-after. Candidates with bilingual skills or prior medical office experience often stand out, given the area's diverse population and demand for patient-centered care specialists.
While a high school diploma suffices, certifications like Medical Administrative Assistant or familiarity with healthcare software can boost employability in Fairfax, VA, enhancing your profile among front desk medical office job seekers in this competitive region.
Strong communication and multitasking abilities are crucial, especially for managing patient check-ins, insurance verifications, and coordinating with external parties. Attention to detail ensures smooth appointment scheduling and accurate co-pay collection in busy outpatient settings.
This role can lead to advanced opportunities such as medical office management, clinical service coordination, or specialized patient care roles. Gaining experience in administrative duties and insurance processing opens doors to broader healthcare administration careers.
Absolutely. Handling patient interactions, insurance protocols, and appointment logistics cultivates essential administrative competencies, making it a strong stepping stone for those aiming to advance into healthcare management or specialized clinical support roles.
Select Medical emphasizes robust mentorship and orientation programs, ensuring smooth onboarding. Their comprehensive benefits—from health plans to 401(k) matching—reflect a commitment to employee well-being, setting them apart in the medical front office job landscape.
At Select Medical, this position acts as a pivotal gateway, facilitating patient flow while collaborating with insurance, legal, and operational teams. It's essential in enhancing patient experiences and supporting the company's multidisciplinary outpatient care framework.
Typically, compensation ranges from $18 to $20 per hour depending on experience. Fairfax's cost of living and demand for skilled patient service specialists influence these competitive rates within the medical front desk assistant job market.
The position follows a weekday schedule with varied shifts, including late and early hours, designed to cover patient needs efficiently. This allows for a balanced weekend and manageable weekday hours, supporting a healthy work-life integration.
Given Fairfax's diverse community, bilingual skills significantly improve communication with patients and external partners, increasing job prospects and effectiveness in front office medical roles requiring nuanced patient interaction and coordination.