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Dining Room Attendant - Food Runner
Company : Omni Amelia Island Resort
Location : Pittsburgh, PA, 15219
Job Type : Full Time / Part Time
Date Posted : 31 December 2025
Location
William Penn Hotel
History defines elegance in this classic, downtown Pittsburgh hotel. Since opening the doors in 1916, the Omni William Penn Hotel has played a starring role in the city of Pittsburgh, hosting movie stars, politicians, heads of state, and leaders of business and industry. A recent multi-million dollar renovation has only enhanced the beauty of this luxury hotel to ensure that generations to come will enjoy the outstanding service, guest room accommodations, and award winning cuisine that have defined the Omni William Penn Hotel for decades.
Job Description
To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Food Runner / DRA services.
Responsibilities
- Must have complete knowledge of service times and menu.
- Must have complete knowledge of floor plan, table numbers, and seat numbers.
- Responsible for verifying complete order on ticket to food on cold line and hot line.
- Deliver food to correct tables according to ticket, floor plan, and seat numbers.
- Always inquire if additional service is needed from guests upon delivery and inform server or manager.
- Responsible for set-up of expo line with items specified in side work.
- Must consult with supervisor on any food delivery difficulty.
- Must minimize breakage.
- Attend all designated staff meetings and training sessions.
- Set up and breakdown of breakfast buffet according to time allotted.
- Maintenance and replenishment of breakfast buffet items. Ensure items are full at all times, clean and presentable.
- Securing all breakfast vehicles such as platters, butter dishes, bread knives as directed by manager or posted in side work.
- Placing and receiving warehouse order daily and ensuring proper par levels of product
- Ensuring all products is within date and using the FIFO method of storage.
- Exposure to extreme temperatures.
- Exterior of Hotel with exposure to weather conditions.
- Exposure to Food and Beverage hazardous cleaning chemicals.
- Exposure to food items and beverages.
Qualifications
- Minimum 1 year food runner experience or DRA experience
- Must have experience in selling and presenting wine
- Must be able to work a variety of AM and PM shifts, including weekends and holidays
- Maintain a professional business appearance, attitude, and performance
- Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand or walk for an extended period or for an entire work shift in an indoor/outdoor environments
- Must present ServSafe Food handlers Certification upon hire
- Must present RAMP Certification upon hire
$15.75 probationary rate 3 months / $16.63 after 3 months/ $17.50 after 6 months
The Benefits of Being Omni
FT - Full benefit package available after 60 days
Competitive wages
Discounted Associate Room Rates at Omni Hotels across the country
Free Employee Meals
A great family of co-workers
Work for the most prestigious Hotel in Pittsburgh!
Unless noted differently applicants must be able to work all days including AM, PM, weekends & holiday shifts.
530 William Penn Place | Pittsburgh PA 15219 | Human Resources Office | William Penn Level
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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Frequently asked questions
Working as a Dining Room Attendant - Food Runner at Omni Amelia Island Resort offers exposure to upscale service standards and a historic setting, contrasting with typical Pittsburgh venues. This role emphasizes precision in food delivery, guest interaction, and maintaining luxury hospitality benchmarks unique to Omni’s brand.
Top Dining Room Attendants excel in menu knowledge, table mapping, and seamless communication with kitchen and serving staff. Mastery of wine presentation and certification like ServSafe further elevates performance, especially in a fast-paced but elegant Pittsburgh hotel environment.
Progression often leads to supervisory roles such as Dining Service Manager or Restaurant Supervisor. Experience here builds strong operational and guest service skills, positioning attendants for leadership in Pittsburgh’s competitive food service industry or broader hospitality management.
Pittsburgh’s hospitality market shows steady demand for skilled food runners, particularly in luxury hotels. Candidates with certifications and flexible scheduling availability stand out amid moderate competition, as venues prioritize reliable, experienced staff to enhance guest experiences.
ServSafe food handler certification is widely recognized and often mandatory in Pittsburgh’s food service industry, including luxury hotels like Omni. Additionally, RAMP certification is preferred, reflecting local emphasis on responsible alcohol service and guest safety.
The starting wage is $15.75 during a three-month probation, increasing to $16.63 after probation, and reaching $17.50 after six months. This structured increment reflects Omni’s commitment to rewarding experience and skill development within Pittsburgh’s hospitality wage norms.
Omni offers comprehensive training sessions, staff meetings, and hands-on experience with award-winning cuisine. Attendants benefit from mentorship, exposure to high-profile guests, and a culture emphasizing professionalism, all nurturing growth in fine dining service excellence.
The role involves working in a historic, elegant hotel with a family-like team atmosphere. There’s a strong focus on collaboration, respect, and pride in delivering impeccable service, creating a supportive setting uncommon in typical Pittsburgh food service jobs.
Shifts demand stamina, with prolonged standing and carrying up to 50 pounds, plus adapting to temperature changes indoors and outdoors. Managing peak service times efficiently while maintaining luxury standards is a key challenge unique to this venue.
Applicants gain access to competitive wages, full benefits after 60 days, discounted stays at Omni hotels nationwide, and free employee meals. The prestige of working at Pittsburgh’s iconic Omni William Penn Hotel adds career cachet beyond typical food runner jobs.