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Room Attendant
Company : Highgate
Location : Harrisburg, PA, 17111
Job Type : Full Time
Date Posted : 29 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Residence Inn Harrisburg
4480 Lewis RdHarrisburg, PA 17111Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Working as a Room Attendant in Harrisburg requires lifting up to 50 pounds and standing for extended periods. These physical demands influence the pace and efficiency of cleaning guestrooms and restocking supplies, making stamina and strength essential traits for success in this role.
Employers in Pennsylvania, including Harrisburg, often prefer candidates with a high school diploma or equivalent, along with prior hospitality or housekeeping experience. Strong communication skills and the ability to handle physical tasks are also highly valued to meet guest service standards.
While not mandatory, certifications related to hospitality or cleaning safety can differentiate applicants. In regions like Harrisburg, demonstrating knowledge of proper sanitation and guest service protocols aligns with rising local standards in hotel management.
Highgate emphasizes a tech-forward approach with industry-leading revenue management tools and upscale hotel brands. Room Attendants here contribute to a premium guest experience, often working in properties that blend lifestyle branding with contemporary standards.
At Highgate's Residence Inn in Harrisburg, attendants must meticulously maintain public areas and promptly report room discrepancies or maintenance issues. This proactive communication helps uphold the company’s reputation for attentive service and operational excellence.
Room Attendants in Harrisburg typically earn hourly wages ranging from $12 to $15, reflecting local cost of living and hospitality market trends. Highgate’s compensation aligns competitively within this spectrum, rewarding skill and reliability.
Harrisburg’s hospitality sector shows steady demand for Room Attendants due to its hotel concentration. Candidates should anticipate a moderately competitive environment where experience and flexibility can significantly improve hiring prospects.
Traveling to the Residence Inn at 4480 Lewis Rd is generally manageable by car or public transit. However, candidates should consider shift timings and local traffic patterns to ensure punctuality for this physically demanding role.
Entry-level Room Attendants often progress to supervisory positions or specialize in areas like housekeeping management or guest services. Building strong organizational and communication skills can open doors to more advanced hospitality roles.
Unlike broader hospitality positions, Room Attendants focus intensely on cleanliness, supply management, and guest room upkeep. Their routine involves detailed attention to guest satisfaction through environment presentation, setting them apart from roles like dining or front desk staff.