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Room Attendant
Company : Highgate
Location : North Wales, PA, 19454
Job Type : Full Time
Date Posted : 29 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Courtyard Montgomeryville
544 Dekalb PikeNorth Wales, PA 19454Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Expect a physically active role, often involving lifting up to 50 pounds and standing throughout your shift. The job requires stamina and the ability to manage cleaning equipment and linens efficiently, which is typical for housekeeping roles in hospitality, especially at Courtyard Montgomeryville.
Although a high school diploma is commonly expected, local hospitality employers like Highgate may value prior housekeeping experience more than formal certifications. However, certifications in safety or hospitality services can boost your competitiveness in this region.
Strong attention to detail, effective communication, and the ability to handle guest requests with courtesy are key. Physical endurance and familiarity with housekeeping supplies and equipment also enhance your profile for room attendant jobs in this area.
Starting as a room attendant provides hands-on experience in hotel operations, offering pathways to supervisory roles or specialized positions like housekeeping management. It’s a solid foundation for those aiming to advance within the hospitality sector.
Highgate integrates innovative revenue management and contemporary programming across its hotel portfolio, which means room attendants benefit from a well-structured environment emphasizing guest satisfaction and operational excellence.
Highgate often provides competitive hourly wages, opportunities for skill development, and a supportive culture focusing on employee well-being, making its room attendant positions attractive within the local hospitality job market.
Room attendants in North Wales, PA, generally earn between $12 and $15 per hour, with Highgate offering competitive rates aligned with regional hospitality standards and the physical demands of the role.
With several hotels and resorts nearby, the demand for room attendants is steady but competitive. Applicants with prior experience or flexible availability tend to have an advantage securing these roles locally.
North Wales is well-connected via main roads, making the Courtyard Montgomeryville accessible from surrounding areas. However, some public transport options may be limited, so personal transportation is often preferred.
Daily tasks include thorough cleaning of guest rooms, restocking supplies, managing linen and trash removal, and promptly reporting maintenance issues to ensure guests have a comfortable stay.