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Room Attendant
Company : Highgate
Location : Erie, PA, 16565
Job Type : Full Time
Date Posted : 29 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Homewood Suites Erie
2084 Interchange RoadErie, PA 16565Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must bea able to work weekends and holidays.
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Frequently asked questions
Erie's hospitality sector sees steady demand for Room Attendants, with several hotels seeking reliable candidates. While competition exists, emphasizing attention to detail and guest service can set applicants apart. Local businesses often prioritize punctuality and flexibility due to seasonal tourism fluctuations.
While formal certifications aren't always mandatory in Erie, PA, hotels value candidates with prior housekeeping experience and strong communication skills. Familiarity with safety and sanitation protocols enhances employability, especially in establishments adhering to heightened cleanliness standards.
Room Attendants in Erie are expected to handle tasks requiring lifting up to 50 pounds, standing for long shifts, and maneuvering cleaning equipment efficiently. Good stamina and the ability to maintain consistent energy levels throughout the day are crucial for success in this role.
At Highgate’s Erie hotel, Room Attendants balance thorough cleaning of guest rooms with restocking supplies and reporting maintenance issues promptly. Delivering courteous service while managing housekeeping carts and public area upkeep forms the backbone of daily duties.
Highgate’s approach integrates advanced revenue management tools and a global hospitality outlook, which may influence operational standards. Employees benefit from a culture emphasizing innovation and guest satisfaction, potentially offering growth and diverse experience within the hospitality field.
Room Attendant roles in Erie typically offer hourly wages ranging from $11 to $14, depending on experience and hotel standards. Highgate’s compensation aligns competitively within this bracket, reflecting local living costs and industry benchmarks for hospitality housekeeping positions.
Many believe Room Attendant jobs lack advancement opportunities; however, consistent performance can lead to supervisory roles or specialized positions like housekeeping coordinator. Gaining experience in guest relations and operational knowledge often opens doors within hotel management tracks.
Unlike dining or washroom attendants who focus on specific service areas, Room Attendants specialize in guest room cleanliness, linen management, and maintenance reporting. Their role demands a broader skill set tied directly to guest comfort and room readiness.
Erie’s community-oriented atmosphere fosters a collaborative workplace where teamwork and respect are emphasized. Housekeeping staff often experience a supportive environment valuing reliability and friendliness, reflecting the city's overall hospitality spirit.
Highgate expects Room Attendants to communicate clearly and courteously with guests and team members. Effective verbal and written skills ensure issues are reported promptly and service remains attentive, reinforcing the company’s commitment to guest satisfaction.