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Clinical Training Manager, Health Home
Company : Essen Health Care
Location : Bronx, NY, 10461
Job Type : Full Time
Date Posted : 2 January 2026
Overview
At Essen Health Care our tagline is “Where Care Comes Together.”
As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.
Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients (about half the population of Wyoming) annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!
Job Summary
Under the Director of Quality, the incumbent will lead and conduct all aspects of onboarding and ongoing clinical training for the Health Home Division. The Clinical Training Manager will assist with the day to day administrative training and compliance functions to increase staff development.
Responsibilities
Qualifications
- Master's degree in social work, psychology, mental health counseling or healthcare related fields.
- LMSW/LCSW preferred.
- At least 2 years of experience as high-level training manager with specific experience in care management, population health , quality/compliance customer service trainings.
- Knowledge of best teaching/training/compliance practices.
- Knowledge of Health Home program preferred.
- Knowledge of Health Management and Social Service programs is a plus.
- Experienced with Microsoft 365 Office (PowerPoint, Excel, Word, etc.).
- Familiarity with online training tools (LMS) is plus.
- Strong written and verbal communication skills (Public speaking).
- Excellent customer service skills required.
- Excellent written communication skills.
- Effective multi-tasking and time management skills.
- Comfortability with conducting training in large groups, live and virtually.
- Must be computer savvy and have the ability to prepare presentations, and work independently.
- Experience with creating curriculums, presentations and job aids.
- Knowledge of adult learning styles.
Job Requirements:
- Demonstrates ability to learn new things in stated timeframe
- Motivational in a positive team environment
- Strong organizational and interpersonal skills
- Excellent time management skills and ability to multi-task
- Bilingual Spanish preferred
Salary: $68,000-$93,000
Equal Opportunity Employer
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
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Frequently asked questions
This position acts as a bridge between Essen Health Care's Health Home program and the Bronx's diverse healthcare landscape, ensuring training programs align with local patient needs and community health challenges, fostering more effective care coordination and staff readiness in this urban setting.
Effective clinical training enhances care coordinators' skills, leading to improved patient engagement, adherence to care plans, and compliance with health home standards, which are critical in managing complex populations in Bronx’s underserved communities.
Candidates should combine clinical knowledge with population health experience, cultural competency tailored to Bronx’s demographics, proficiency in adult learning methods, and familiarity with both virtual and in-person training to address diverse educational needs.
Credentials like LMSW/LCSW, experience with health home programs, and proficiency in compliance training tools are highly valued. Local employers may also favor bilingual skills given the Bronx’s significant Spanish-speaking population.
At Essen, the manager navigates a fast-growing, multidisciplinary team committed to compassionate care, requiring adaptability in training approaches, collaborative coordination with multiple departments, and alignment with the company’s mission to innovate healthcare delivery.
Ensuring training materials meet both health home program standards and agency policies demands constant updates and monitoring. Balancing virtual and in-person delivery modes while addressing diverse learner needs in a bustling Bronx healthcare setting adds complexity.
The position provides a salary ranging from $68,000 to $93,000 annually, reflecting experience and qualifications. This competitive pay aligns with Bronx market rates for healthcare training management positions overseeing clinical education programs.
With a growing focus on integrated population health and care coordination, Bronx is seeing rising demand for skilled clinical training managers who can support complex care models, especially within large providers like Essen Health Care serving vulnerable communities.
Managing diverse learner engagement across multiple sites, ensuring adherence to evolving compliance mandates, and tailoring training content to meet the unique social and health needs of Bronx’s patient population are typical daily hurdles.
Essen’s expansive clinical network and commitment to innovation offer avenues for advancing leadership skills, expanding training program scope, and contributing to system-wide quality improvements, making it fertile ground for career progression in healthcare education.