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Clinic Receptionist
Company : Catholic Health Initiatives
Location : Carrington, ND, 58421
Job Type : Full Time
Salary : 15.71-22.19 HOUR
Date Posted : 8 January 2026
Job Summary and Responsibilities
As a Clinic Receptionist, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey.
Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions.
To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all.
What you'll do...
- Establishes and maintains effective working relationships and outstanding customer service skills.
- Performs patient check-in at the time of the visit, interviews patients and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
- Copies/scan patient medical records, benefits/insurance information, and related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record system.
- Collects patient responsibility payments and answers routine patient insurance and billing inquiries.
- Answers phone calls, schedules appointments, ensures insurance coverage, and alerts patients as to what documentation is needed, including details associated with time-of-service payment schedules.
- High School Graduate or equivalent
- Two years of experience in a health care setting involving customer service to become knowledgeable in practices involved in patient admissions and financial counseling, billing and collections and/or coordination of services related to insurance verification and patient information or
- An equivalent combination of relevant education and/or experience
Preferred
- Experience with Meditech, Allscripts, Google Workspace and Microsoft Office
CHI Carrington Health, now part of CommonSpirit Health formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health, have a variety of skills from clinical to project management. In our Critical Access Hospital, you will be exposed to the emergency department, acute care (Med/Surg), swing bed, surgery, outpatient treatment, and so much more!
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Frequently asked questions
Strong empathy, active listening, and clear communication help Clinic Receptionists in Carrington create a welcoming atmosphere. These traits ensure patients feel comfortable during check-in, enhancing overall clinic efficiency and patient satisfaction.
Clinic Receptionists in rural ND often juggle broader responsibilities, from patient admissions to insurance verification. Unlike urban settings, they may also handle multi-department coordination due to smaller staff sizes, requiring adaptability and broader healthcare knowledge.
Clinic Receptionists frequently move into roles such as patient services coordinator, medical billing specialist, or clinic administrative assistant. Gaining experience at Catholic Health Initiatives can also open pathways to clinical support positions or healthcare management.
Catholic Health Initiatives equips Clinic Receptionists with modern EMR systems like Meditech and Allscripts, alongside training in customer service excellence. This infrastructure facilitates smooth patient processing and reinforces compassionate care delivery.
Beyond standard healthcare experience, CHI values adaptability, technological savvy with Google Workspace and Microsoft Office, and a patient-centered mindset to ensure the receptionist role contributes positively to the clinical environment.
Clinic Receptionist salaries in Carrington typically range from $30,000 to $38,000 annually, reflecting local market standards and healthcare industry norms. Catholic Health Initiatives offers competitive pay aligned with experience and skill level.
Carrington's small population results in moderate competition for healthcare receptionist roles. Demand fluctuates with local clinic expansions and seasonal healthcare needs, so candidates with tech skills and healthcare familiarity tend to stand out.
Carrington’s compact size means most commutes are short, but rural surroundings might require personal transportation. Prospective Clinic Receptionists should factor in weather conditions common to North Dakota winters when planning daily travel.
Receptionists serve as the first patient touchpoint, managing check-ins, insurance verification, and appointment scheduling. Their efficiency directly impacts patient flow and satisfaction, making them vital to seamless care delivery within Catholic Health Initiatives.
Familiarity with Meditech and Allscripts software, alongside proficiency in Microsoft Office and Google Workspace, streamlines daily workflows. These tools aid in accurate patient record management and improve communication within the care team.