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Clinic Receptionist
Company : Catholic Health Initiatives
Location : Lincoln, NE, 68510
Job Type : Full Time
Salary : 15.67-22.14 HOUR
Date Posted : 8 January 2026
Job Summary and Responsibilities
To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all.
- Perform Patient Check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
- Answer phone calls and direct them appropriately.
- Schedule appointments according to office guidelines.
- Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
- Copy/scan patient access related hardcopy materials (e.g.ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
- Prepare charts for patient appointments making sure all necessary information is complete.
As a Clinic Receptionist, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey.
Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions.
Job Requirements
- High school diploma or equivalent required
- Knowledge of insurance authorization/billing requirements. Demonstrate strong customer service and communication skills. Organizational and time management skills. Proficient computer skills. Knowledge of clinic procedures and regulatory requirements. Possess a strong work ethic and a high level of professionalism. A team player who handles multiple projects simultaneously in a fast paced environment.
Join us at Catholic Health Initiatives, and become a part of our faith-based health system.
#CHCLincoln #CHIClinics
Where You'll WorkCHI Health, now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, includes 150+ clinics delivering quality care to patients across Nebraska and southeast Iowa. Our full-service network provides a variety of Primary Care & Priority Care Services, including Family, Internal, Geriatric, and Pediatric Medicine, in addition to several specialties to deliver custom care based on the unique needs of our patients.
In healthcare, we all agree that support is a must in order to be successful. This position will support our healthcare teams by ensuring they have everything they need in order to care for our patients. They also play a huge role in a patient’s experience and prep when they visit any of our clinics. We couldn’t do it without you! If you have a passion for supporting others and enhancing patient experience, we want to talk to you.
Lincoln, NE
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Frequently asked questions
Lincoln's healthcare sector is steadily growing, creating a moderate demand for clinic receptionists. Local clinics like Catholic Health Initiatives offer numerous openings, though competition varies by experience. Candidates with strong tech skills and customer service stand out in this Nebraska market.
Although a high school diploma suffices, certifications like Medical Administrative Assistant (CMAA) or HIPAA compliance training are valued in Lincoln. These credentials enhance your resume and reflect familiarity with medical office protocols common in the region's healthcare facilities.
Your day would involve greeting patients warmly, managing appointment scheduling, verifying insurance details, and organizing patient records using electronic medical systems. Effective multitasking and compassionate communication are key to supporting the clinic's smooth operations.
Unlike general medical receptionist roles, a clinic receptionist often focuses more on outpatient care coordination and patient intake at scheduled appointments. This role requires adaptability to various medical specialties and ensures compliance with clinic-specific regulatory standards.
Strong interpersonal skills, proficiency with electronic health records, knowledge of insurance billing, and excellent organizational abilities are essential. Being tech-savvy and patient-focused helps maintain efficient front desk operations in a busy healthcare setting.
Catholic Health Initiatives encourages development through ongoing training in healthcare compliance and technology. Their faith-based culture fosters teamwork and patient-centered care, providing a supportive environment for receptionists to enhance skills and advance in healthcare roles.
Working at Catholic Health Initiatives involves balancing compassionate patient interaction with strict regulatory adherence. The faith-based approach emphasizes holistic care, which may require receptionists to navigate sensitive conversations while maintaining efficiency.
Clinic Receptionists in Lincoln typically earn between $28,000 and $36,000 annually. Factors influencing pay include experience, certifications, and the employing health system. Catholic Health Initiatives offers competitive compensation aligned with local healthcare market trends.
Yes, most Lincoln clinics utilize electronic medical record systems like Epic or Cerner. Receptionists also rely on scheduling software and digital scanning tools to handle patient data efficiently, ensuring smooth check-ins and regulatory compliance.
Lincoln's relatively compact size offers reasonable commute times for most employees. Catholic Health Initiatives has multiple clinic locations, allowing potential receptionists to choose sites convenient to their residence, minimizing daily travel stress.