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Clinic Receptionist
Company : Catholic Health Initiatives
Location : Hixson, TN, 37343
Job Type : Part Time
Salary : 15-20.33 HOUR
Date Posted : 8 January 2026
Job Summary and Responsibilities
As a Clinic Receptionist, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey.
Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions.
To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all.
- Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
- Answer phone calls and direct them appropriately.
- Schedule appointments according to office guideline.
- Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
- Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
- Prepare charts for patient appointments making sure all necessary information is complete.
Required
- High School Graduate General Studies, upon hire or
- High School GED General Studies, upon hire
Preferred
- One (1) year of health care experience and
- Electronic medical records experience
CHI Memorial Medical Group (Mountain Management Services), a member of CommonSpirit Health, is a leading provider of comprehensive office management services for Memorial Health Partners and affiliated physicians in Southeast Tennessee and North Georgia. Our award-winning, faith-based organization is dedicated to supporting the delivery of exceptional healthcare in the region. We are proud to be consistently recognized for excellence by organizations like U.S. News & World Report, PINC AI™, CMS, Healthgrades®, Leapfrog, and as one of the Best Places to Work in Tennessee. We are honored to be your trusted ally in health, dedicated to serving our community with compassion and excellence.
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Frequently asked questions
Hixson's healthcare sector shows steady demand for Clinic Receptionists, especially within established providers like Catholic Health Initiatives. While competition is moderate, candidates with EMR experience and strong interpersonal skills stand out, boosting chances amid a growing patient base in southeastern Tennessee.
In Hixson, certifications like Certified Medical Administrative Assistant (CMAA) or familiarity with regional EMR systems can improve employability. Employers appreciate candidates who understand local healthcare compliance nuances, which helps streamline patient intake and billing processes in clinics such as those run by Catholic Health Initiatives.
Outstanding Clinic Receptionists combine empathy with technological fluency, managing patient flow smoothly while easing anxieties. Their ability to multitask—handling calls, insurance details, and scheduling—while maintaining warmth ensures a welcoming environment that supports high-quality healthcare delivery.
Absolutely. Starting as a Clinic Receptionist in Hixson offers a gateway into healthcare administration roles. Gaining proficiency in EMR systems and patient coordination can open pathways to office management or specialized administrative positions in larger health systems like Catholic Health Initiatives.
Catholic Health Initiatives emphasizes a compassionate, faith-based care environment, so their Clinic Receptionists often engage deeply with patient well-being beyond paperwork. The role involves integrating technology with a patient-first approach, reflecting the organization's commitment to excellence and community service.
Yes, Catholic Health Initiatives supports new Clinic Receptionists through hands-on training with EMR systems to ensure efficient patient data management. This approach helps staff quickly adapt to digital workflows essential for smooth clinic operations in Hixson's healthcare setting.
Clinic Receptionists in Hixson typically earn between $28,000 and $34,000 annually, depending on experience and healthcare expertise. Positions at respected providers like Catholic Health Initiatives may offer competitive wages aligned with regional standards and additional benefits.
Efficient receptionists verify insurance details upfront and transparently communicate copay requirements to patients. They ensure accurate documentation in electronic records, reducing billing errors and facilitating smooth insurance claims, which enhances patient trust and clinic revenue cycles.
Managing fluctuating patient volumes, coordinating appointment schedules, and addressing diverse patient inquiries can be challenging. Success depends on staying organized, adapting quickly to sudden changes, and maintaining professionalism under pressure, all vital for seamless clinic functioning.