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Clinic Receptionist
Company : Catholic Health Initiatives
Location : Elkhorn, NE
Job Type : Part Time
Salary : 15.67-22.14 HOUR
Date Posted : 8 January 2026
Job Summary and Responsibilities
Location:
1625 N 205th Street
ELKHORN, Nebraska 68022-1849
United States
Incentives:
Clothing Voucher up to $60
In healthcare, we all agree that support is a must in order to be successful. This position will support our healthcare teams by ensuring they have everything they need in order to care for our patients. They also play a huge role in a patient’s experience and prep when they visit any of our clinics. We couldn’t do it without you! If you have a passion for supporting others and enhancing patient experience, we want to talk to you.
Essential Function
- Perform Patient Check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
- Answer phone calls and direct them appropriately.
- Schedule appointments according to office guidelines.
- Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
- Copy/scan patient access related hardcopy materials (e.g.ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
- Prepare charts for patient appointments making sure all necessary information is complete.
- Conduct all functions associated with patient check-out including collecting patient responsibility payments and scheduling follow-up appointments.
- Perform duties involving record filing, retrieval, and assisting with the filing of registration documentation in electronic medical records.
- Confirm next day appointments and alert patients as to what documentation is needed, including details associated with time-of-service payment.
- Follow up with patients regarding the No Show Guidelines and send out appropriate communications.
- Manage the flow of interdepartmental, outgoing, and incoming mail.
- Support office supply ordering and inventory procedures as needed.
- Notify appropriate clinical staff of each patient’s arrival and assure that patients are informed of any appointment delays
- Perform cash drawer reconciliation.
Education / Accreditation / Licensure (required & preferred):
- NA
Experience (required and preferred):
- 1 year healthcare experience required
From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.
Lincoln, NE
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Frequently asked questions
Elkhorn's healthcare scene, particularly at Catholic Health Initiatives, emphasizes a blend of patient support and administrative efficiency in a close-knit community. Compared to busier urban centers, receptionists here often build stronger patient relationships, while managing diverse clinic duties from check-ins to insurance verification.
While formal certifications aren’t mandatory, having prior healthcare experience—especially familiarity with electronic medical records—and strong customer service skills is valued. Some clinics in Nebraska appreciate receptionists who are adept at insurance processes and patient communication, improving workflow and patient satisfaction.
Handling high call volumes, coordinating appointments according to clinic guidelines, and managing unexpected delays can be demanding. Balancing patient check-ins, insurance verification, and timely communication with clinical staff requires multitasking and attention to detail, crucial for smooth clinic operations.
Catholic Health Initiatives offers incentives like clothing vouchers and fosters a supportive environment where receptionists help enhance patient experiences. The organization values teamwork, providing access to diverse specialties and training opportunities that help receptionists grow professionally within the healthcare sector.
Clinic Receptionists in Elkhorn typically earn between $14 and $18 per hour, depending on experience and clinic size. This range aligns with regional healthcare support roles, reflecting the demand for skilled receptionists who can efficiently handle administrative and patient-facing responsibilities.
Elkhorn's growing healthcare infrastructure has increased demand for Clinic Receptionists, but competition remains moderate. Candidates with healthcare experience and strong interpersonal skills have an advantage, especially those familiar with local clinics like Catholic Health Initiatives.
Mastering patient communication, appointment coordination, insurance processing, and electronic medical records is essential. Building proficiency in multitasking and maintaining regulatory compliance will open doors to supervisory roles or specialized administrative positions within healthcare facilities.
Receptionists act as vital liaisons between patients and clinical staff, ensuring smooth check-ins, timely appointment scheduling, and accurate documentation. At Catholic Health Initiatives, this role is crucial for enhancing patient experience and supporting healthcare professionals to deliver quality care.
A typical day includes greeting patients, verifying insurance details, managing appointment schedules, handling phone inquiries, and coordinating with clinical teams. Receptionists also process payments and maintain medical records, all while fostering a welcoming atmosphere that supports patient comfort.
At Catholic Health Initiatives, receptionists often engage with a broader range of services, including specialty care and virtual consultations, requiring adaptability. Compared to smaller offices, they benefit from structured protocols and incentives, enhancing both job satisfaction and professional development.