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Medical Front Office - Patient Service Specialist
Company : Select Medical
Location : Sicklerville, NJ, 08081
Job Type : Full Time / Part Time
Date Posted : 7 January 2026
Overview
Position: Patient Service Specialist
Location: Sicklerville, NJ
Type of Employment: Fulltime
Schedule: Weekdays - 2 to 3 nights until 7pm
Compensation: $18 to $20/hour (Pending experience)
When patients enter our outpatient physical therapy center in Sicklerville, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us: (benefits for full-time at 32+ hours/week)
- Start Strong: Our mentorship and orientation programs ensure a successful transition
- Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
- Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
- Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications
Minimum Qualifications:
- High School Diploma or GED required
Additional Data
Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.
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Frequently asked questions
Sicklerville's healthcare sector shows moderate demand for patient service specialists, with local outpatient centers like Select Medical frequently hiring. The role balances administrative skills and patient interaction, making candidates with strong communication and insurance knowledge particularly sought after.
While a high school diploma suffices for many Medical Front Office roles in Sicklerville, certifications such as Certified Medical Administrative Assistant (CMAA) or knowledge of insurance verification can improve employability and reflect readiness for handling patient and payer communications effectively.
This specialist role uniquely combines patient greeting, scheduling, insurance authorization, and co-pay collection, requiring both front desk efficiency and a deeper understanding of clinical insurance processes to ensure smooth patient experience and clinic operations.
Starting here, professionals often advance into medical office management, patient care coordination, or billing and coding roles. Gaining experience in front office tasks and insurance processes opens doors to more specialized healthcare administration positions.
Emphasizing strong organizational abilities, empathetic patient communication, proficiency in scheduling systems, and familiarity with insurance verification will make candidates more competitive for this role, especially in busy outpatient therapy centers.
Select Medical offers structured mentorship and orientation programs, ensuring new patient service specialists acclimate smoothly to the front office environment, mastering both patient interaction and administrative tasks crucial for outpatient therapy settings.
Beyond typical front desk duties, Select Medical emphasizes a blend of patient care and business operations, backed by internal mobility across 1900 centers and comprehensive benefits, creating a career-focused environment rather than just a job.
Yes, the position includes weekday shifts extending into early evenings, typically until 7 pm, accommodating outpatient center hours while providing work-life balance through structured scheduling and generous PTO benefits.
Candidates can anticipate earning between $18 and $20 per hour, dependent on experience, aligning with regional pay standards for healthcare administrative roles in outpatient settings.