Risevoic
Service Center Manager
Company : Dayton Freight
Location : Jackson, TN, 38301
Job Type : Full Time
Date Posted : 29 December 2025
Overview
- Stable and growing organization
- Competitive weekly pay
- Quick advancement
- Professional, positive and people-centered work environment
- Modern facilities
- Clean, late model equipment
- Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
- Paid holidays (8); paid vacation and personal days
- 401(k) plan, Company Match
Responsibilities
Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate’s objectives.
- Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions
- Maintains excellent communication with external and internal customers
- Analyzes revenue statistics
- Identifies sales opportunities and develops customer solutions
- Keeps fully informed of competitor developments
- Recruits, qualifies, interviews, hires, trains and develops Service Center personnel
- Develops sales/marketing action plans to maximize territory revenue
- Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies
- Understands and complies with Dayton Freight’s safety practices including DOT, EPA, ICC and OSHA rules and regulations
- Evaluates all freight claims
- Ensures that Service Center premises are protected and maintained
- Facilitates informational meetings with Service Center team members
- Effectively handles special assignments as directed
Qualifications
- Knowledge of the LTL/ Transportation Industry
- Managed Drivers and Dock Workers
- Managed a Sales staff
- Has been responsible for developing and following a budget
- Legally eligible to work in the United States
- Fluent in English
Benefits
- Stable and growing organization
- Competitive weekly pay
- Quick advancement
- Professional, positive and people-centered work environment
- Modern facilities
- Clean, late model equipment
- Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
- Paid holidays (8); paid vacation and personal days
- 401(k) plan, Company Match
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Frequently asked questions
Thriving as a Service Center Manager in logistics demands strong communication skills, strategic problem-solving, and team development expertise. Balancing operational oversight with customer relations ensures smooth service flow, while adapting to industry regulations fortifies leadership in a dynamic freight environment.
By pinpointing sales opportunities and tailoring customer solutions, a Service Center Manager actively drives revenue growth. Maintaining clear communication channels and analyzing performance metrics helps in refining service delivery, which cultivates stronger client relationships and enhances overall satisfaction.
Service Center Managers often progress into regional operations leadership, logistics strategy roles, or corporate management. Experience in managing teams, budgets, and compliance regulations equips them for broader responsibilities, especially within growing freight organizations seeking operational excellence.
In Jackson, TN, familiarity with DOT and OSHA compliance is crucial, although formal certifications like Certified Transportation Manager (CTM) can boost credibility. Employers value practical knowledge of safety regulations and budget management over mandatory licenses for service center leadership.
Jackson’s growing transportation industry presents moderate demand for Service Center Managers. While larger metro areas may offer more openings, the city’s expanding freight companies like Dayton Freight provide stable opportunities with less intense competition, ideal for candidates seeking career growth locally.
Dayton Freight promotes a people-centered culture emphasizing professionalism and positive team dynamics. Managers engage with modern facilities and clean equipment, fostering an environment where employee development and safety regulations are prioritized to maintain operational efficiency.
Unlike some firms, Dayton Freight combines competitive weekly pay with rapid advancement opportunities, emphasizing a balance between operational leadership and employee wellbeing. The role integrates hands-on team management with strategic sales initiatives, supported by comprehensive benefits and modern infrastructure.
Service Center Managers in Jackson, TN typically earn between $60,000 and $75,000 annually, reflecting regional market rates for logistics leadership roles. Compensation often includes competitive weekly pay and benefits, aligning with the freight sector's standards for managerial positions.
Balancing workforce coordination, maintaining safety compliance, and addressing unexpected service disruptions are daily hurdles. Managers must swiftly troubleshoot performance issues, oversee freight claims, and ensure smooth communication between internal teams and customers to keep operations on track.
Proficiency in budget oversight is critical, as Service Center Managers at Dayton Freight are tasked with developing and adhering to financial plans. This skill ensures economical operation of the center while supporting sales growth and resource allocation aligned with company objectives.