Service Center Manager
Company : Dayton Freight
Location : Louisville, KY, 40211
Job Type : Full Time
Date Posted : 29 December 2025
Overview
- Stable and growing organization
- Competitive weekly pay
- Quick advancement
- Professional, positive and people-centered work environment
- Modern facilities
- Clean, late model equipment
- Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
- Paid holidays (8); paid vacation and personal days
- 401(k) plan, Company Match
Responsibilities
Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate’s objectives.
- Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions
- Maintains excellent communication with external and internal customers
- Analyzes revenue statistics
- Identifies sales opportunities and develops customer solutions
- Keeps fully informed of competitor developments
- Recruits, qualifies, interviews, hires, trains and develops Service Center personnel
- Develops sales/marketing action plans to maximize territory revenue
- Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies
- Understands and complies with Dayton Freight’s safety practices including DOT, EPA, ICC and OSHA rules and regulations
- Evaluates all freight claims
- Ensures that Service Center premises are protected and maintained
- Facilitates informational meetings with Service Center team members
- Effectively handles special assignments as directed
Qualifications
- Knowledge of the LTL/ Transportation Industry
- Managed Drivers and Dock Workers
- Managed a Sales staff
- Has been responsible for developing and following a budget
- Legally eligible to work in the United States
- Fluent in English
Benefits
- Stable and growing organization
- Competitive weekly pay
- Quick advancement
- Professional, positive and people-centered work environment
- Modern facilities
- Clean, late model equipment
- Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
- Paid holidays (8); paid vacation and personal days
- 401(k) plan, Company Match
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Frequently asked questions
A top Service Center Manager in Louisville excels by blending thorough industry knowledge with strong team motivation skills, problem-solving agility, and hands-on operational oversight. This role demands balancing driver and dock worker management while fostering a people-centered culture, crucial in a competitive freight environment.
Careers as a Service Center professional often progress from associate roles to managerial positions overseeing entire operations. With demonstrated success in sales, team leadership, and logistics management, rapid advancement is common, especially in organizations valuing stability and internal growth like Dayton Freight.
Daily hurdles include coordinating staff schedules, maintaining safety compliance, addressing freight claims efficiently, and optimizing revenue streams. Effective managers use data analysis and proactive communication to resolve these issues swiftly, ensuring smooth, economical service center functioning.
Dayton Freight expects its Service Center Managers to rigorously enforce DOT, EPA, ICC, and OSHA regulations, ensuring workplace safety and regulatory compliance. Managers lead by example, conducting accident investigations and fostering a culture that prioritizes employee well-being and operational integrity.
Dayton Freight offers a standout combination of modern facilities, clean equipment, and comprehensive benefits that enhance job satisfaction. Compared to peers, their competitive weekly pay and focus on rapid advancement create a more rewarding career path for Service Center Managers in Louisville.
Beyond standard health and dental coverage, Dayton Freight’s Service Center Managers enjoy paid holidays, personal days, and a company-matched 401(k) plan. Louisville’s location complements these benefits with a lower cost of living, maximizing overall compensation value.
Louisville’s strategic position as a logistics hub drives steady demand for experienced Service Center Managers. Candidates with a blend of operational expertise and sales acumen find favorable hiring conditions, making it a promising city for career opportunities in freight services management.
Service Center Managers in Louisville typically earn between $65,000 and $85,000 annually, depending on experience and company size. Dayton Freight’s competitive weekly pay aligns with this range, often supplemented by bonuses and comprehensive benefits enhancing total compensation.
Dayton Freight values candidates who have successfully overseen diverse teams, including drivers and sales staff. This cross-functional leadership ensures smooth service operations and revenue growth, reflecting the multifaceted nature of the Service Center Manager’s responsibilities.
The company’s emphasis on a professional, positive, and people-centered environment means managers focus not just on metrics but also on fostering team morale and clear communication. This culture supports operational excellence and employee development within the service center.