Medical Receptionist - Patient Service Specialist
Company : Select Medical
Location : Tampa, FL, 33624
Job Type : Full Time / Part Time
Date Posted : 7 January 2026
Overview
Position: Patient Service Specialist
Location: 3820 Northdale Blvd Suite 101A; Tampa, FL 33624
Type of Employment: Full Time
Schedule: Monday through Friday, Schedule TBD
Compensation: $16-$18/hour pending experience
When patients enter our outpatient physical therapy center in Tampa, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications
Minimum Qualifications:
- High School Diploma or GED
Preferred Qualifications:
- Insurance Verification Experience
- 1 Year Front desk Experience
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Frequently asked questions
Currently, Tampa's growing healthcare sector drives steady demand for Medical Receptionists. The city's expanding outpatient centers and clinics mean candidates with front desk and patient coordination skills face moderate competition but enjoy multiple job openings in medical offices.
Employers in Tampa value Medical Receptionists who can juggle insurance verification, co-pay collections, and clear communication with diverse parties like attorneys and insurance firms. Multilingual abilities or experience with local healthcare systems also boost candidacy.
Typical tasks involve welcoming patients, managing appointment scheduling both over the phone and face-to-face, coordinating insurance approvals, and ensuring smooth patient flow. This role bridges clinical care and administrative management to enhance patient experiences.
A minimum of a high school diploma is essential, with many employers preferring candidates who have prior front desk experience and insurance verification know-how. Strong communication and organizational skills are equally important for handling complex patient interactions.
Select Medical emphasizes a patient-first approach where front desk staff significantly impact care quality. The role involves broader coordination with insurance and legal entities, offering exposure beyond typical receptionist duties seen in many clinics.
The position offers a full-time schedule, Monday through Friday, though exact hours are to be determined. This structure supports work-life balance while aligning with outpatient therapy center operations at the Northdale Blvd location.
Hourly wages for this role range between $16 and $18, depending on experience. This pay bracket is competitive locally, reflecting the blend of administrative and patient service duties expected in Tampa's outpatient healthcare settings.
This hybrid title signals versatility in front desk duties and patient care coordination, positioning candidates well for future roles like office manager or insurance coordinator. Demonstrated expertise here can open doors to broader healthcare administration careers.
While foundational receptionist skills transfer well, familiarity with medical terminology, insurance processes, and patient confidentiality standards is crucial. Gaining experience in healthcare settings or completing relevant training helps ease this transition.
Select Medical uniquely integrates patient-facing duties with operational liaison tasks, including interactions with attorneys and insurance firms. This multifaceted scope provides a richer, more dynamic work experience than standard receptionist positions.