Dental Receptionist @ Miami Beach Dental Center
Company : Dental Care Alliance
Location : Miami Beach, FL, 33140
Job Type : Full Time
Date Posted : 5 January 2026
Overview
We are seeking an experienced and highly motivated Dental Receptionist to join our Miami Beach team. The ideal candidate will bring strong dental knowledge, excellent communication skills, and the ability to thrive in a fast-paced environment. Qualifications & Requirements:- Minimum 2 years of dental office experience
- Bilingual (English/Spanish) required
- Strong insurance verification and benefits knowledge
- Ability to multitask, prioritize, and work efficiently under pressure
- Skilled in answering phones, scheduling, and assisting patients with appointments
- Excellent customer service, professionalism, and teamwork
- Attention to detail and ability to follow established processes
- Friendly, positive attitude with a commitment to exceptional patient care
- Greet patients and provide a welcoming experience
- Answer incoming calls and assist with scheduling, confirmations, and patient inquiries
- Verify insurance eligibility and accurately enter information into the system
- Collect co-pays and ensure accurate patient check-in/check-out procedures
- Support providers and office manager with daily administrative tasks
- Maintain an organized and efficient front office work-flow
What we offer:
- Pay: min$-max$ per hour
- Flexible scheduling options
- Health, dental, and vision insurance (individual and family coverage)
- Life insurance and disability benefits
- 401(k) plan
- Team-oriented work environment with access to modern dental technology
How to Apply:If you are a dedicated Patient Service Representatives looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.
Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!
Responsibilities
- Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to DCA Policies
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancellation of Appointments
- Register Patients on sign in sheet
- Post charges and payments to patient accounts
- Checking voicemail on a daily basis
- Maintain a clean and friendly waiting area for patients
Qualifications
Qualifications:
- Experience working in a dental office required
- Knowledge of insurance plans (HMO/PPO)
- Experience answering telephone
- Must have exceptional customer service skills
- Must be bilingual (English & Spanish)
Legal Disclaimer:We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.The Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.
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Frequently asked questions
Miami Beach has a growing demand for dental receptionists due to its expanding healthcare sector. However, bilingual candidates with dental office experience, especially fluent in English and Spanish, often stand out in this competitive market, enhancing their chances of landing roles at clinics such as Miami Beach Dental Center.
While formal certifications for dental receptionists aren't mandatory in Miami Beach, familiarity with dental insurance verification, bilingual skills (English/Spanish), and training in patient management software are highly valued. These qualifications improve efficiency and patient communication in busy practices like Miami Beach Dental Center.
Expect to juggle multiple duties such as greeting patients warmly, managing appointment schedules, verifying insurance details, handling payments, and supporting office workflows. Proficiency in multitasking and strong customer service are crucial for thriving in this fast-paced dental office environment.
Unlike general receptionist roles, this position demands specialized dental knowledge, including insurance plans like HMO/PPO, and bilingual communication skills. The focus is on patient care and administrative precision within a dental context, setting it apart from broader receptionist jobs in Miami.
Dental receptionists can advance by deepening their dental insurance expertise, taking on administrative leadership, or transitioning into dental assisting roles. Miami Beach Dental Center encourages skill development, offering a pathway toward managerial positions within their patient-focused dental team.
Yes, Dental Care Alliance provides comprehensive benefits including health, dental, vision insurance, life and disability coverage, plus a 401(k) plan. Their flexible scheduling and modern technology-driven environment support work-life balance and professional growth in Miami Beach.
The center leverages bilingual skills to improve patient communication and service quality, especially for the diverse Miami Beach community. This role actively involves handling Spanish and English interactions, enhancing patient comfort and operational efficiency.
Dental Receptionists in Miami Beach typically earn between $15 and $20 per hour, reflecting local market conditions and required bilingual skills. Salaries may vary based on experience, with Miami Beach Dental Center offering competitive pay aligned with industry standards.
Miami Beach's traffic can be dense during peak hours, so flexible scheduling offered by Miami Beach Dental Center helps dental receptionists avoid rush hours. Many employees prefer living nearby to reduce commute stress and maintain punctuality.
This role blends rigorous dental insurance expertise, bilingual communication, and a patient-first approach within a team-focused environment. Dental Care Alliance emphasizes modern dental tech and career advancement, offering a distinctive workplace culture in Miami Beach.