Medical Receptionist - Patient Service Specialist

Select Medical’s Patient Service Specialist role blends patient interaction with administrative precision, requiring coordination with insurance, attorneys, and translation services. Unlike typical receptionist jobs, it demands multitasking across both patient care and business operations, enhancing the outpatient physical therapy experience in Navarre.

Daily tasks include welcoming patients, managing appointment schedules, verifying insurance details, and handling co-payments. This role also involves liaising with legal and insurance representatives, ensuring smooth administrative flow while maintaining a warm, patient-focused environment at the front desk.

Candidates should emphasize prior healthcare experience, proficiency in insurance authorization, and strong communication skills. A high school diploma or GED is mandatory, with preference for medical office exposure. Demonstrating familiarity with patient scheduling and payer approvals boosts competitiveness.

Starting at $15.00/hour, compensation can increase with experience. The per diem schedule offers flexibility, and gaining expertise in insurance processing or medical office operations can open doors to higher pay or permanent roles within Select Medical or similar healthcare providers.

Receptionists often encounter diverse patient needs, including language barriers necessitating coordination with translators. Navigating insurance verifications in a region with varied payer systems requires adaptability and knowledge to ensure seamless patient service in Navarre’s outpatient physical therapy centers.

Navarre’s growing healthcare sector boosts demand for skilled receptionists, especially those with medical office experience. Per diem roles like at Select Medical offer entry points amid steady patient volume increases, reflecting a moderately competitive yet accessible job landscape for qualified applicants.

Beyond greeting and scheduling, this role includes managing insurance authorizations, collaborating with attorneys and business development teams, and overseeing payer approvals. Such expanded duties require a proactive attitude and a clear understanding of healthcare administrative workflows.

Select Medical values experience, offering pay increases and opportunities to deepen administrative expertise. Exposure to cross-departmental communication and insurance processes can enable Patient Service Specialists to transition into advanced healthcare administration or specialist roles within the company.

Per diem status allows flexibility with days worked, ideal for those balancing personal commitments or pursuing education. The Monday to Friday framework provides predictability, while exact schedules remain adjustable, supporting a balanced lifestyle in Navarre’s healthcare environment.

Select Medical offers starting pay at $15.00/hour, with increments tied to experience. Compared to the Navarre average for similar healthcare receptionist roles, this rate is competitive, reflecting the specialized nature of outpatient physical therapy settings and the multifaceted responsibilities involved.