Catering Administrative Assistant | Part-Time | Benchmark International Arena

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Catering Administrative Assistant provides vital support to the Catering Department by handling administrative tasks, staff scheduling, and event documentation. This role ensures catering operations run smoothly by keeping records organized, supporting managers, and coordinating with internal teams. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced hospitality environment. They are skilled at managing multiple tasks, supporting staff needs, and ensuring accuracy in event scheduling and documentation

The employee must maintain excellent attendance and be available to work a variable event-driven schedule, which includes evenings and weekends.

This role pays an hourly rate of $25.00-$28.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until December 31, 2025.

About the Venue

Benchmark International Arena had more than $62 million in improvements that have clearly revolutionized the industry and made it the premier entertainment venue in the state of Florida.

With a wide array of venues spread throughout the United States, it can be difficult to find one that distinguishes itself from the others. That is not the case with the renovated Benchmark International Arena, Florida’s premier entertainment venue and home of the three-time Stanley Cup champion, Tampa Bay Lightning.

Boasting unique features like lightning-throwing Tesla coils, the 11,000 square-foot Budweiser Biergarten with incredible views of the city and a massive five-manual, 105-rank digital pipe organ, Benchmark International Arena consistently ranks among the very best venues in the United States. The best part? This is only the beginning.

Responsibilities

• Provide administrative support to the Catering Manager(s) and department leadership.
• Assist with preparing, editing, and distributing Banquet Event Orders (BEOs) and internal event-related documents.
• Maintain accurate and up-to-date catering records, staff schedules, and departmental databases.
• Work closely with managers to coordinate staff scheduling for catering events, ensuring appropriate coverage.
• Communicate with catering staff regarding schedules, assignments, and event requirements.
• Process invoices, purchase orders, and expense reports in compliance with company procedures.
• Track catering supplies, assist with requisitions, and maintain accurate documentation for inventory needs.
• Support managers with coordinating pre-event meetings, walkthroughs, and post-event reporting.
• Answer phones, respond to internal emails, and provide timely assistance to staff and leadership.
• Ensure compliance with company policies, confidentiality, and health and safety standards.
• Perform additional duties as assigned by supervisors or managers to support catering operations

Qualifications

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• High school diploma or equivalent required; associate’s or bachelor’s degree in hospitality, business administration, or related field preferred.
• Previous administrative experience required (hospitality, catering, or food & beverage industry experience preferred).
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); scheduling software experience a plus.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills for internal staff coordination.
• Detail-oriented with a high level of accuracy in scheduling, data entry, and documentation.
• Ability to work independently and collaboratively in a team environment.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays, as required by event demands

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.