Medical Receptionist - Patient Service Specialist

They set the tone for care by warmly greeting patients, managing appointment scheduling, and guiding them through insurance and payment processes, which helps ease patient anxiety and ensures smooth clinic operations in Plant City’s outpatient physical therapy centers.

Proficiency in insurance verification, strong communication abilities, and multitasking between patient interaction and administrative duties are crucial. Being bilingual can also significantly enhance patient service in diverse Plant City communities.

Yes, gaining experience in medical office systems and patient service can lead to roles such as medical office manager or patient coordinator, especially in growing healthcare hubs like Plant City where demand for skilled receptionists is rising.

Select Medical provides mentorship and comprehensive orientation programs, helping new hires transition smoothly into their roles while offering benefits like PTO and retirement plans that encourage long-term career growth.

Select Medical emphasizes a balance of patient engagement and backend administrative tasks, supported by a strong benefits package and a structured workweek that includes four 12-hour shifts and a shorter Friday, promoting work-life balance.

The hourly rate ranges from $16.00 to $18.00, reflecting local market standards for medical receptionist roles in outpatient therapy settings within Plant City, offering competitive compensation for full-time schedules.

Bilingual abilities are highly favored as they enable clearer communication with the diverse patient population in Plant City, enhancing service quality and increasing employability within Select Medical’s patient-focused environment.

Traffic during peak hours can add 15-20 minutes to commutes, so arriving early or using alternate routes helps maintain punctuality. Plant City’s layout supports manageable commutes compared to larger metro areas.

While demand for healthcare support roles is growing due to an aging population, competition remains moderate. Candidates with insurance verification experience and bilingual skills have an advantage in securing positions.

Expect to handle patient check-ins, appointment scheduling, insurance verification, co-pay collection, and liaising with attorneys or insurance companies, ensuring both patient satisfaction and clinic administrative efficiency.