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Banquet Captain | Part-Time | Marcus Performing Arts Center
Company : Dallas Convention Center
Location : Milwaukee, WI, 53202
Job Type : Part Time
Date Posted : 11 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Banquet Captain coordinates and oversees entire banquet function to ensure proper execution and ensure guest satisfaction.
This role pays an hourly rate of $20.00-$23.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until March 6, 2026.
About the Venue
Serving more than 200,000 people annually, MARCUS Performing Arts Center (MPAC) brings a diverse range of celebrated performing arts to the region, including:
- Tony Award-winning Broadway shows.
- Exceptional music, dance, and theatre events from artists in Milwaukee and around the world.
- Exciting community events & celebrations.
- Fun, educational experiences for young audiences.
- Private events, like weddings and meetings.
A fixture in Milwaukee for over 50 years, MPAC is home to four major resident companies: Black Arts MKE, First Stage, The Florentine Opera, and Milwaukee Ballet. MPAC is proud to be part of the Milwaukee Theater District as well as a dedicated War Memorial facility, honoring those who bravely served our country.
From our world-class performances to inspiring community events, we hope your experience at the Marcus Performing Arts Center leaves you feeling transported and transformed.
Responsibilities
- Reviews assigned banquet staff functions, banquet menus prior to the scheduled event.
- Conducts pre-banquet meetings with staff to: ensure appearance and hygiene standards are being met; assign stations and partners; and review banquet event orders.
- Communicates with the Executive Chef / Kitchen Manager or event coordinator to ensure that all details have been planned for and met. Ensures that changes and further instructions are made in a timely manner.
- Ensures that appropriate quantities of china, glassware, silverware, linens, and other items are available for upcoming events. Secure requisitions for those items not available in inventory.
- Checks room set-up prior to event and meets with Executive Chef to confirm quantities of food items and timing of food leaving the kitchen.
- Ensures proper handling of all equipment (i.e. china, glassware, silverware, linen, and props) and their proper storage after use.
- Conducts random audits during functions to evaluate food and service. Ensures that: food is served at appropriate temperature; food is placed properly on the table; sufficient food is available; and up sell opportunities are met.
- Regularly reviews banquet schedule for changes, calendar of events, and special events.
- Incorporates safe work practices in job performance.
- Regular and reliable attendance.
- Performs other duties as required.
Qualifications
- High school diploma or general education degree (GED).
- 3-6 months related experience and/or training; or equivalent combination of education and experience.
- Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
- Must meet state age requirements for handling alcoholic beverages.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
A Banquet Captain at Marcus Performing Arts Center orchestrates staff coordination by conducting pre-event briefings, assigning roles, and ensuring every detail aligns with the event’s banquet order. Their leadership ensures smooth service flow, maintaining high standards expected at this renowned Milwaukee venue.
Strong communication, attention to detail, and multitasking abilities distinguish top Banquet Captains around Milwaukee. Familiarity with banquet logistics, guest interaction, and quick problem-solving are essential, especially in venues like Marcus Performing Arts Center that host diverse, large-scale performances and private events.
Yes, Banquet Captains often progress to banquet managers or event coordinators within Milwaukee’s hospitality sector. Gaining experience in high-volume venues like Marcus Performing Arts Center can open doors to leadership roles managing larger teams or overseeing multiple events simultaneously.
While both venues demand precision, Dallas Convention Center’s scale and event variety might require handling larger banquets or conventions. Marcus Performing Arts Center focuses more on performing arts events, which often involve specialized setups and service styles, demanding tailored coordination from its Banquet Captains.
The Marcus Performing Arts Center provides its Banquet Captains with thorough event details, access to quality banquet inventory, and collaboration with culinary teams. This support ensures Captains can maintain the venue’s reputation for exceptional service during Broadway shows, community events, and private functions.
Part-time Banquet Captains in Milwaukee, including those at Marcus Performing Arts Center, generally earn between $20.00 and $23.00 per hour. This rate reflects the role’s responsibility level and the city's competitive hospitality wages for skilled banquet supervision.
Milwaukee’s banquet job market is moderately competitive due to its vibrant event and performing arts scene. Demand for skilled Banquet Captains is steady, especially for part-time roles at venues like Marcus Performing Arts Center, making timely applications advantageous for candidates.
Yes, proximity to downtown Milwaukee where Marcus Performing Arts Center is located can influence candidates’ willingness to apply. Efficient public transit and parking options help, but longer commutes might deter some, impacting local hiring pools for banquet positions.
Banquet Captains in Wisconsin must meet the state’s minimum age requirements for alcohol handling and often benefit from completing responsible beverage service training. Such certifications ensure compliance and smooth operation during events serving alcoholic beverages.
Captains tailor service by coordinating with event planners and kitchen staff to match the event’s tone—formal for weddings, dynamic for Broadway shows. This flexibility ensures seamless service that respects the unique ambiance and guest expectations of each occasion.