Medical Receptionist - Patient Service Specialist
Company : Select Medical
Location : Defuniak Springs, FL, 32435
Job Type : Full Time / Part Time
Date Posted : 6 January 2026
Overview
Position: Medical Receptionist - Patient Service Specialist
Location: 931 Highway 331 Defuniak Springs, FL 32435
Type of Employment: Full-time
Schedule: Monday-Friday 8:00am - 5:00pm
Compensation: $15.00-$17.00/hour
When patients enter our outpatient physical therapy center in Defuniak Springs, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us:
- Start Strong: Our mentorship and orientation programs ensure a successful transition
- Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
- Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
- Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Qualifications
Minimum:
- High School Diploma or GED
- 1 Year Front Desk experience
Additional Data
Equal Opportunity Employer/including Disabled/Veterans
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Frequently asked questions
In Defuniak Springs, exceptional interpersonal communication, insurance verification knowledge, and appointment scheduling proficiency set Medical Receptionists apart. Familiarity with local healthcare protocols and multitasking under busy outpatient environments enhances patient satisfaction and operational flow at clinics like Select Medical.
This position balances welcoming patients with managing schedules, insurance checks, and co-pay collections. The dual focus ensures smooth front-desk operations while supporting patients’ healthcare journeys, creating positive first impressions and efficient clinic workflows, vital in outpatient therapy centers.
Starting as a Medical Receptionist opens pathways to roles like Medical Office Coordinator or Patient Services Manager. Gaining expertise in healthcare administration and patient relations, especially in outpatient clinics, can lead to supervisory or specialized administrative positions within the medical field.
While a high school diploma is the baseline, certifications like Certified Medical Administrative Assistant (CMAA) or HIPAA compliance training are valued in Defuniak Springs. These credentials enhance credibility and may improve job prospects in local outpatient centers like Select Medical.
The Defuniak Springs area shows steady demand for medical receptionists due to expanding outpatient services. Clinics and hospitals seek reliable front-desk staff to support growing patient volumes, making this a promising job market for those with relevant experience and strong customer service skills.
Select Medical attracts many applicants thanks to its reputation and benefits. Candidates with prior front desk experience and familiarity with insurance processes stand a better chance. Strong communication skills and flexibility during standard business hours also enhance competitiveness.
Select Medical emphasizes employee wellness through generous paid time off and comprehensive health, vision, and dental plans. Their mentorship programs also ease new hires’ transition, promoting a supportive work environment that helps maintain balance for Medical Receptionists in Defuniak Springs.
The hourly wage for this role at Select Medical ranges between $15.00 and $17.00. This competitive pay aligns with local standards for outpatient clinic receptionists and reflects the combination of patient-facing duties and administrative responsibilities required.
Select Medical focuses on outpatient physical therapy, so receptionists handle specialized patient interactions and insurance authorizations specific to therapy services. The company’s structured mentorship and benefits package also distinguish it from other local medical offices.
Balancing patient greeting, appointment scheduling, insurance verification, and co-pay collection simultaneously demands excellent multitasking. Communicating with attorneys, insurers, and translation services adds complexity, requiring adaptability and attention to detail in a fast-paced outpatient environment.