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Essen Health Care

Site Supervisor

Company : Essen Health Care

Location : Bronx, NY, 10456

Job Type : Full Time

Date Posted : 8 January 2026

Overview

At Essen Health Care, we care for that! 

As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program. 

Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!

Job Summary

Reporting to: Office Manager

Responsibilities

  • Ensure the efficient and organized daily operations of a fast-paced medical office.
  • Oversee the front desk staff and functions, ensuring that staff attends to the needs of the patients.
  • Maintain multiple clinician and employee schedules
  • Audit staff timesheets prior to payroll submission
  • Monitor center activity and patient flow to ensure efficient and effective patient care
  • Ensure compliance with policies and protocols. Responsible for compliance in all areas including HR, OSHA, HIPAA, etc.
  • Interact with staff and patients and manage all feedback in a timely manner, including investigate and resolve patient and staff complaints, referring issues to others as needed.
  • Other responsibilities as assigned by Office Manager

Qualifications

  • Demonstrates ability to learn new things in stated time-frame
  • Motivational in a positive team environment
  • Strong customer service and interpersonal skills
  • Excellent time management skills and ability to multi-task
  • Leadership
  • Associates Degree or Higher (Business Administration, Medical Management etc.)
  • At least 2 years of Healthcare management experience in a clinical setting
  • Familiarity with Electronic Medical Records (E-ClinicalWorks Preferred) and Medical Terminology.
  • Bilingual Spanish preferred

Equal Opportunity Employer

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population. 

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Frequently asked questions

A Bronx-based Site Supervisor at Essen Health Care plays a pivotal role in synchronizing front desk operations and clinician schedules, which enhances patient throughput in busy healthcare environments. This coordination ensures efficient patient care and reduces wait times, crucial in the high-demand Bronx medical landscape.

Leadership as a Site Supervisor in healthcare requires empathy, regulatory compliance awareness, and conflict resolution, while construction site supervisors prioritize safety protocols, project timelines, and physical site management. Healthcare leadership also involves patient interaction and staff motivation within a clinical context.

Starting as a Site Supervisor in healthcare opens pathways toward roles such as Operations Manager, Clinical Coordinator, or Department Director. Gaining expertise in healthcare regulations, staff management, and patient services can accelerate progression, especially in large multispecialty groups like Essen Health Care.

Credentials like Certified Medical Manager (CMM), OSHA compliance training, and HIPAA certification enhance a Site Supervisor’s credibility in Bronx healthcare. Additionally, bilingual Spanish skills are highly valued given the diverse patient base, improving communication and operational effectiveness.

Essen Health Care’s wide-ranging specialties and telehealth integration require Site Supervisors to adapt to diverse clinical workflows and digital systems like eClinicalWorks. Managing over 35 locations and a large team also demands exceptional organizational skills uncommon in smaller practices.

Bronx healthcare roles for Site Supervisors are moderately competitive due to high demand from numerous clinics and hospitals. Employers prioritize candidates with healthcare management experience and bilingual capabilities. Essen Health Care, being a leading provider, attracts a strong applicant pool, raising the bar for hiring.

Site Supervisors in Bronx healthcare typically earn between $55,000 and $70,000 annually, depending on experience and certifications. Essen Health Care’s scale and complexity may place salaries toward the higher end, reflecting responsibilities like compliance oversight and multi-site coordination.

Essen Health Care leverages Site Supervisors to maintain operational efficiency and patient-centered service delivery, critical for reaching vulnerable populations. Supervisors ensure staff responsiveness and compliance, directly supporting the organization’s goal to provide accessible, compassionate care.

At Essen Health Care, a Site Supervisor's role uniquely blends administrative oversight with clinical schedule management across multiple specialties and telehealth platforms. This multifaceted responsibility requires adaptability and a strong grasp of healthcare operations beyond traditional site supervision.

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