Medical Front Office - Patient Service Specialist
Company : Select Medical
Location : Mays Landing, NJ, 08330
Job Type : Full Time / Part Time
Date Posted : 7 January 2026
Overview
Position: Patient Service Specialist
Location: Mays Landing, NJ
Type of Employment: Fulltime
Schedule: Weekdays - 2 to 3 nights until 7pm
Compensation: $19 to $20/hour (Pending experience)
When patients enter our outpatient physical therapy center in Mays Landing, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us: (benefits for full-time at 32+ hours/week)
- Start Strong: Our mentorship and orientation programs ensure a successful transition
- Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
- Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
- Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications
Minimum Qualifications:
- High School Diploma or GED required
- Insurance Verification Experience
- 1 Year of Medical Office Experience
Additional Data
Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.
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Frequently asked questions
Mays Landing's healthcare sector shows steady demand for patient service specialists, with medium competition due to a growing outpatient therapy presence. Candidates with insurance verification experience and strong communication skills tend to stand out locally, increasing their chances of securing front office medical roles in this area.
Though a high school diploma suffices, certifications like Medical Administrative Assistant (CMAA) or front office healthcare credentials can boost your profile in Mays Landing. Employers often favor candidates who demonstrate knowledge in insurance authorizations and patient scheduling, enhancing trust and efficiency in clinical service specialist positions.
Mastering patient registration, insurance verification, and appointment coordination is essential. Excellent interpersonal skills help manage patient inquiries and payer communications effectively. Familiarity with medical front desk software and multitasking during busy clinic hours also enhances performance in this patient care specialist role.
Expect to handle greeting patients, scheduling appointments both over the phone and in person, processing co-pays, and verifying insurance coverage. Coordinating with external parties like attorneys and insurers also takes a significant portion of time, ensuring smooth operational flow in the outpatient center.
Starting as a patient service specialist can lead to advancement into medical office management, billing coordination, or clinical services specialist roles. Gaining expertise in insurance processes and patient care protocols broadens opportunities across healthcare administration within larger networks or specialized clinics.
Select Medical invests in mentorship and orientation programs that ease new hires into their responsibilities. This approach fosters skill development in medical front office administration, promotes internal mobility across 1900 centers nationwide, and supports long-term career growth within their healthcare ecosystem.
Yes, full-time specialists enjoy generous PTO, comprehensive health coverage including vision and dental, plus company-matched 401(k) plans. These perks help sustain a healthy work-life rhythm, which is crucial for patient-facing roles that blend administrative duties with clinical service demands.
In Mays Landing, patient service specialists can expect wages between $19 and $20 per hour, depending on experience. This pay scale aligns with regional averages for front desk medical office jobs, reflecting the skill set required for insurance verification and patient coordination tasks.
Working late weekday shifts requires adaptability to fluctuating patient volumes and effective time management. Specialists must maintain professionalism while handling appointment scheduling, co-pay collection, and interdepartmental communication, ensuring continuity of care during extended hours.
Facilities vary in patient volume and administrative complexity; some prioritize multilingual communication due to diverse populations, while others emphasize robust insurance processing systems. Understanding these nuances helps patient administration specialists tailor their skills to fit specific front office medical jobs in the region.