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Omni Amelia Island Resort

Office Support Specialist

Company : Omni Amelia Island Resort

Location : Mesa, AZ, 85206

Job Type : Full Time

Date Posted : 26 December 2025

Location

Omni Tempe Hotel at ASU

Located at the corner of University and Mill, Omni Tempe Hotel at ASU amplifies Tempe’s revitalized downtown area and brings some of the largest conference and meeting space to the city. The hotel features 330 guest rooms, four dining outlets, a spacious pool deck, retail, and almost 36,000 square feet of indoor and outdoor meeting space along with expansive views of the ASU campus and the Tempe cityscape. We are building an amazing team that focuses on creating incredible guest experiences. Join us and be a part of something special!

Job Description

The Food & Beverage Administrative Assistant supports the Food & Beverage leadership team with essential administrative, organizational, and creative tasks that help the department operate smoothly. This role assists with scheduling, payroll support, menu and signage production, guest communication, and coordination with culinary and banquet teams. The ideal candidate is detail-oriented, efficient, and committed to delivering high-quality support that enhances the overall F&B operation at Omni Tempe Hotel at ASU.

Responsibilities

  • Assist design and layout of menus and promotional materials for all Food and Beverage Departments
  • Create all banquet labels and signage
  • Provide administrative support to the Food and Beverage Directors
  • Enter weekly F&B schedules into On Track
  • Submit weekly gratuity and provide support to payroll
  • Maintain up-to-date BEO books
  • Partner with culinary to create menu and allergen guides
  • Assist with procurement of menu items not available through our major vendors
  • On-board new F&B associates
  • Contact of all large party reservations between 13-30 guests in NHS and Lucero

This job description is not intended to be all-inclusive. The employer reserves the right to modify duties, responsibilities, and activities at any time, with or without notice, to meet evolving business and operational needs.

Qualifications

  • Previous experience in food and beverage, ideally in an upscale hotel environment.
  • Excellent communication and interpersonal skills, with a knack for engaging with a diverse range of guests.
  • Ability to work efficiently and calmly under pressure in a fast-paced environment.
  • Strong organizational and multitasking skills, with a keen eye for detail.
  • Current food handler’s card and alcohol service certification as per local, state, or federal regulations.
  • High school diploma or equivalent; further education in hospitality or related field is a plus.
  • Must be able to lift, push, pull, place, and carry objects weighing up to 50lbs.

*This position is a full-time, on-site position with no work from home flexibility.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Omni Hotels & Resorts.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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Frequently asked questions

Mesa's office support jobs often require familiarity with local business practices and hospitality dynamics, especially in vibrant sectors like hotels. Office Support Specialists here benefit from knowledge of regional regulations like food handler certifications, making them uniquely equipped to support operations compared to other US cities.

Employers in Mesa value multitasking abilities combined with strong communication and organizational skills. For Office Support Specialists in hotels, proficiency in scheduling systems, payroll assistance, and guest interaction, alongside certifications like alcohol service permits, significantly enhance job prospects.

Yes, local regulations often mandate a current food handler’s card and alcohol service certification for support roles in hospitality. Holding these credentials not only ensures compliance but also signals preparedness to manage administrative tasks tied to food and beverage operations.

Typical duties include coordinating schedules, producing menus and signage, managing banquet event orders, assisting payroll, and liaising between culinary and banquet teams. This administrative support ensures smooth food and beverage service operations in a fast-paced, upscale hotel environment.

Starting as an Office Support Specialist can lead to roles with greater managerial responsibilities within hospitality administration. Gaining expertise in event coordination, payroll management, and cross-department collaboration opens pathways to supervisory or specialized administrative positions at Omni or similar resorts.

Omni Amelia Island Resort integrates this role by emphasizing detailed support for food and beverage operations, including menu design and guest communication. The specialist acts as a vital link ensuring service quality and operational efficiency, directly impacting the overall guest satisfaction.

Unlike typical clerical roles, this position demands knowledge of hospitality-specific functions such as banquet coordination, food safety certifications, and guest interaction. The focus on supporting food and beverage leadership teams at a resort setting sets it apart from standard office support jobs.

Mesa's hospitality sector has a steady demand for skilled support specialists due to its growing tourism and conference business. While competition exists, candidates with relevant certifications and experience in upscale hotel environments enjoy a favorable hiring outlook.

Office Support Specialists in Mesa typically earn between $35,000 and $45,000 annually, depending on experience and certifications. Positions at prominent resorts like Omni Amelia Island tend to offer competitive pay aligned with the local hospitality market and job responsibilities.

The role at Omni Amelia Island Resort is fully on-site, reflecting the hands-on nature of the hospitality environment. This ensures close coordination with food and beverage teams and immediate support during high-demand periods, which remote work arrangements can’t accommodate.

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