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Field Support Specialist
Company : Ferrellgas
Location : Richmond, VA, 23230
Job Type : Full Time
Date Posted : 3 January 2026
Overview
Ferrellgas knows dedicated superior service starts with supported employees.The Field Support Specialist position is responsible for installation to customer locations in an efficient, punctual, and safe manner.
Benefits
- Medical, Dental & Vision
- Company provided STD, LTD, Life, & AD&D
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- 401(k) with company match
- Paid Time Off (PTO)
- Employee Stock Ownership Plan (ESOP)
- Wellness Program
- Parental Leave Benefit
- Tuition Reimbursement
- Employee Referral Program
- Propane Discounts
Responsibilities
- Installs, repairs, and maintains Blue Rhino displays for retail customers.
- Loads, secures, transports, delivers, and unloads propane to and from specified destinations (limited to 1,000 lbs or less)
- Inspects vehicle and notifies supervisor of needed equipment, supplies, or routine maintenance.
- Prepares and maintains records in accordance with regulations and company procedures. Operates truck in accordance to established safety procedures.
- During daily interaction with customers provides exceptional customer service by supplying service information and answering inquires.
- Performs other duties as assigned.
Qualifications
- High School diploma or equivalent.
- Speak, read, and legible write fluent English.
- Clean driving record required.
Blue Rhino, is a company that cares about its employees, and about the environment, working hard to recycle millions of propane tanks every year and keeping them out of landfills.
Lastly, Blue Rhino cares about the community and gives back. We sponsor Bowling for Rhinos, a rhino conservation charity. We also support Operation BBQ Relief a charity of competition chefs who grill for those affected by natural disasters. If you’re interested in being a part of a winning company, join the Blue Rhino team today!
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Frequently asked questions
At Ferrellgas, Field Support Specialists interact directly with customers by providing detailed service information and addressing inquiries promptly, fostering strong customer relationships while ensuring smooth installation and maintenance of propane-related equipment.
Candidates must maintain a clean driving record to safely operate company vehicles, adhering to local traffic laws and company safety protocols, which is crucial given the transport and delivery responsibilities tied to the Field Support Specialist role in Richmond.
Starting as a Field Support Specialist opens pathways into supervisory roles, specialized technical fields like field support engineering, or operational management, especially within companies like Ferrellgas that emphasize employee development and training.
Field technical specialists often navigate traffic congestion and weather-related delays in Richmond. Efficient route planning, adherence to safety standards, and proactive vehicle maintenance are key strategies to mitigate these issues and ensure punctual service.
Ferrellgas offers comprehensive benefits including medical, dental, vision coverage, 401(k) matching, and unique perks like propane discounts and an employee stock ownership plan, creating a competitive compensation package tailored for Field Support Specialists.
Working at Ferrellgas means contributing to environmental sustainability through practices like recycling millions of propane tanks annually, aligning the Field Support Specialist’s duties with broader company goals of community and ecological responsibility.
Field Support Specialists in Richmond typically earn between $38,000 and $48,000 annually, reflecting local market conditions and the specialized nature of roles involving propane handling and customer-facing service.
While a high school diploma and clean driving record are baseline requirements, certifications in propane handling, safety training, or vehicle operation can enhance a candidate’s profile within Richmond’s competitive job market.
Ferrellgas emphasizes community involvement and employee wellness, providing perks like tuition reimbursement and parental leave, setting its Field Support Specialist role apart through a culture focused on growth, care, and environmental stewardship.
Proactive vehicle inspection and maintenance are pivotal, as specialists must report equipment needs and ensure trucks meet safety standards, directly impacting efficiency and regulatory compliance in their daily operations.