Risevoic
Box Office Attendant | Part-Time | Cross Insurance Center
Company : Dallas Convention Center
Location : Bangor, ME, 04401
Job Type : Part Time
Date Posted : 6 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
Under supervision of Box Office Director and Box Office Supervisor, responsible for ticket sales and customer service for all ticketed events at the Cross Insurance Center and Bangor State Fair.
This role will pay an hourly wage of $15.50.
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities
- Know and understand the operations of the Paciolan ticketing system
- Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)
- Know and understand seating charts and configurations of the DLTCC
- Perform transactionsfor all events on the ticketing system with efficiency and accuracy
- Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change
- Communicate and satisfy patrons with world-class customerservice
- Operate phone and address call in patrons’ requests for information.
- Reconcile all moniesreceived from ticketsales
- Maintain confidentiality
- Additional duties may be assigned by Box Office Director or Box Office Supervisor
Qualifications
Ability to multitask in a fast‐paced environment Familiarity with Windows based computers Possess excellent customerservice skills Experience working with the public and cash Ability to work independently and as a productive member of a team Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidaysin addition to traditional business hours Must be able to work in a loud noise environment Strong verbal communication skills in the English language Proven ability to work well with all levels of management Strong analytical and problem‐solving skills
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Related Jobs
Box Office Attendant | Part-Time | Addition Financial Arena
Dallas Convention Center
Orlando, FL
Box Office Attendant|Part-time| Pan American Center
Dallas Convention Center
Las Cruces, NM
Box Office Attendant (Events Only) | Part-Time | Mullins Center
Dallas Convention Center
Amherst, MA
Box Office Attendant|Part-time| Fredericksburg Expo & Conference Center
Dallas Convention Center
Fredericksburg, VA
Box Office Attendant | Part-Time | Donald L Tucker Civic Center
Dallas Convention Center
Tallahassee, FL
Box Office Attendant | Part-Time | Federal Way Performing Arts and Event Center
Dallas Convention Center
Federal Way, WA
Top trending job titles hiring now
Frequently asked questions
At Dallas Convention Center, Box Office Attendants engage with high-volume ticket sales for diverse live events, requiring familiarity with Paciolan systems and seating charts. This role emphasizes top-tier customer service, multitasking in dynamic environments, and adaptability to varying event formats, distinguishing it from typical retail or hospitality attendant jobs.
Shifts involve managing ticket transactions efficiently, accurately handling cash and credit payments, and providing event information to patrons. Attendants also reconcile daily sales and ensure customer satisfaction amidst a busy, often noisy venue, requiring strong communication and problem-solving abilities tailored to live event settings.
Key skills include proficient use of ticketing software like Paciolan, exceptional customer service aptitude, multitasking under pressure, and solid cash-handling experience. Familiarity with venue layouts and a flexible schedule to cover evenings, weekends, and holidays are also highly valued in Bangor's live event industry.
Beyond the $15.50 hourly wage, part-time employees benefit from a 401(k) savings plan with matching contributions, which is somewhat rare in part-time roles. This financial advantage, combined with ongoing application opportunities, makes the Dallas Convention Center an appealing workplace for those seeking stability and future savings.
Handling diverse patron inquiries during sold-out events can be demanding, especially when managing seating restrictions or discounted ticket options. The role requires patience, clear verbal communication, and the ability to resolve issues swiftly in a fast-paced, noisy environment to maintain a positive guest experience.
Bangor's market features moderate competition for part-time attendant jobs, with demand peaking around seasonal events like the Bangor State Fair. Candidates with flexible availability and strong customer service skills enjoy better prospects due to the city's active live entertainment scene and the presence of venues like Cross Insurance Center.
Given Bangor's relatively compact urban area, commuting is generally straightforward. However, applicants should account for event schedules that often extend into late evenings and weekends, potentially requiring transportation options outside typical public transit hours or planning for parking availability near the venue.
Yes, new hires receive guided instruction on the Paciolan ticketing platform and seating configurations. This hands-on training ensures attendants can handle transactions smoothly and confidently, aligning with the venue’s commitment to world-class customer service and operational accuracy.
Oak View Group prioritizes inclusivity and diversity, fostering an environment where different backgrounds and perspectives drive innovation and service excellence. This commitment shapes a welcoming workplace culture that encourages employees to contribute meaningfully while reflecting the communities the venues serve.
At $15.50 per hour, this wage aligns well with Bangor's standard rates for part-time attendant roles, often exceeding entry-level hospitality positions. When combined with 401(k) benefits, it offers a balanced compensation package attractive to candidates seeking both immediate earnings and long-term financial planning.