Box Office Attendant|Part-time| Fredericksburg Expo & Conference Center
Company : Dallas Convention Center
Location : Fredericksburg, VA, 22401
Job Type : Part Time
Date Posted : 4 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
Under supervision of Box Manager, responsible for ticket sales/scaning and customer service for all ticketed events at The Fredericksburg Convention Center.
This role will pay an hourly wage of $15.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities
Know and understand the operations of the Tixr ticketing systemFamiliarize yourself with each event (ticket prices, discounts, restrictions, etcs.) Perform transactions for all events on the ticketing system with efficiency and accuracy Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change Communicate and satisfy patrons with world class customer service Reconcile all money received from ticket sales Maintain confidentiality Additional duties may be assigned by Box Office Manager
Qualifications
Ability to multitask in a fast‐paced environments Possess excellent customerservice skills Experience working with the public and cash Ability to work independently and as a productive member of a team Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidays in addition to traditional business hours Must be able to work in a loud noise environment Must be over 18 years or older Strong verbal communication skillsin the English language (Spanish is a plus) Proven ability to work well with all levels of management Strong analytical and problem‐solving skills
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
Box Office Attendants at Dallas Convention Center use the Tixr ticketing system to process sales and scans swiftly. They ensure accurate cash or credit payments, dispense correct tickets and change, and maintain smooth customer flow during busy events in Fredericksburg, VA.
Attendants juggle fast-paced ticket sales, manage crowd inquiries, and resolve payment discrepancies while working amidst loud event environments. Balancing multitasking with excellent customer interaction is essential for success in this dynamic role.
Yes, this part-time role accommodates varied shifts including evenings, weekends, and holidays, fitting well with students or those seeking supplemental income. Flexibility in availability is crucial given the event-driven nature of Fredericksburg's convention center.
Strong verbal communication, patience, and problem-solving abilities stand out. Since attendants interact with diverse patrons, being bilingual, especially in Spanish, can enhance service quality and guest satisfaction at this venue.
Unlike typical attendant roles, this position demands familiarity with ticketing technology and event details, plus cash handling under pressure. The focus is on live event service excellence, blending operational knowledge with hospitality skills.
Fredericksburg's event-driven economy creates moderate demand for skilled attendants, but competition remains steady due to flexible hours and benefits. Candidates with customer service experience and tech-savvy ticketing skills have an edge.
Yes, besides the hourly wage, they offer 401(k) savings and matching even for part-time staff, which is a notable advantage over many local attendant jobs that often lack retirement benefits.
This role offers $15.00 per hour, aligning competitively with part-time attendant roles in Fredericksburg, VA, providing a solid income base for event staff managing ticket sales and patron services.
The center fosters an inclusive workplace that values diverse backgrounds, which enriches teamwork and customer interactions. This commitment enhances service quality and creates a supportive atmosphere for all attendants.
Proficiency with the Tixr ticketing system is crucial for efficient sales and scanning. Attendants must quickly adapt to different event ticket prices and restrictions, ensuring flawless transactions under event time constraints.