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Box Office Attendant | Part-Time | Donald L Tucker Civic Center
Company : Dallas Convention Center
Location : Tallahassee, FL, 32301
Job Type : Part Time
Date Posted : 10 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
Under supervision of Box Office Manager, assist in the operation of the box office, implementing and following procedures, overseeing the box office while Manager is away for OVG at the Donald L. Tucker Civic Center.
This role pays an hourly wage of $14.75.
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
This position will remain open until April 11, 2025.
About the Venue
The Donald L. Tucker Civic Center features a 12,500-seat arena, 34 luxury suites, 476 club seats, over 54,000 sq. ft. of meeting and exhibition space and an arena view restaurant, the Spotlight Grille. The arena is home to Florida State Men’s and Women’s basketball and is known for its electric atmosphere and fierce home court advantage. Not only a music and sports venue, the arena also is frequently used for trade shows, large catered functions, receptions, religious services, and classes. You can learn more about our venue at tuckerciviccenter.com.
Responsibilities
• Know and understand the operations of the TicketMaster ticketing system• Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)• Know and understand seating charts and configurations of the DLTCC• Perform transactions for all events on the ticketing system with efficiency and accuracy• Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change• Communicate and satisfy patrons with world class customer service• Operate phone and address call in patrons’ requests for information• Reconcile all monies received from ticket sales• Maintain confidentiality• Additional duties may be assigned by Box Office Manager or Box Office Supervisor
Qualifications
• Ability to multitask in a fast-paced environment• Familiarity with Windows based computers• Possess excellent customer service skills• Experience working with the public and cash• Ability to work independently and as a productive member of a team• Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidays in addition to traditional business hours• Must be able to work in a loud noise environment• Must be over 18 years or older• Strong verbal communication skills in the English language (Spanish is a plus)• Proven ability to work well with all levels of management
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
Working as a part-time Box Office Attendant at Donald L Tucker Civic Center involves managing ticketing for a dynamic 12,500-seat arena hosting sports, concerts, and events, often requiring adaptability to diverse audience needs, unlike smaller venues which may have less complex seating and event variety.
Tallahassee's lively event scene demands quick multitasking and excellent customer service skills to handle large crowds efficiently, especially during Florida State basketball games and concerts, making this role more challenging than typical box office jobs in quieter markets.
Yes, proficiency with Ticketmaster's ticketing software is essential, along with familiarity with seating charts and transaction accuracy, which may be more advanced at Dallas Convention Center given its large-scale events and premium hospitality standards.
Starting in this role can open doors to supervisory positions or broader venue operations roles within Oak View Group properties, especially for those who develop strong customer service, ticketing, and team collaboration skills.
Tallahassee's demand for part-time attendants is moderate, with competition increasing during peak event seasons. However, venues like Donald L Tucker Civic Center offer stable opportunities due to consistent event scheduling and community engagement.
Candidates should evaluate traffic patterns near downtown Tallahassee during events, parking availability at the Civic Center, and public transit options to ensure punctuality and ease of access for shifts that often run into evenings and weekends.
Dallas Convention Center emphasizes interactive customer engagement and seamless ticketing experiences, backed by advanced technology and a commitment to diversity, setting it apart as a workplace that values innovation and inclusivity in guest services.
The center provides thorough training on ticketing software and crowd management, plus access to supervisors during shifts, ensuring attendants can maintain accuracy and customer satisfaction even during peak attendance events.
This position offers a competitive hourly rate of $14.75, aligning with local market standards for part-time event staff roles, and includes benefits like 401(k) savings plans with matching, which enhances overall compensation.
Although prior experience is beneficial, the role primarily requires strong interpersonal skills and the ability to efficiently process transactions; training on specific ticketing systems is provided to ensure readiness.