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Care Coordinator Assistant
Company : Catholic Health Initiatives
Location : Oxnard, CA, 93030
Job Type : Full Time / Part Time
Salary : 28-35.09 HOUR
Date Posted : 12 January 2026
Job Summary and Responsibilities
Care Coordinator Assistant - Care Coordination
St. John's Regional Medical Center
The Care Coordinator Assistant provides clerical, secretarial and administrative support for the Care Coordination department. Under the direction and supervision of the licensed staff, the Care Coordination Assistant preforms the following activities and processes; post-acute care coordination (SHF, HHC, DME, Hospice, etc.) revenue related activities (authorizations, certifications and payer communications), stocking and monitoring office supplies and equipment and maintaining accurate and complete departmental records. This position may function as the point of contact for the department, and is responsible for the professional and timely response to calls, messages and the forwarding of communications to the responsible party. The Care Coordinator Assistant may be assigned other duties within the scope of the role, including, but not limited to, scheduling, faxing, auditing, transcribing, filing, delivering, sorting, editing, tracking and correlating the departments’ documentation, records and forms. This positions emphasis will be on optimizing the licensed staffs’ productivity by providing clerical support, managing confidential patient information and ensuring the compliant and accurate management of departmental records and communications. The Care Coordination Assistant performs these duties according to applicable hospital policies, standards of practice and Federal and State regulations.
- Complies with confidentiality policies, HIPPA regulations and organizational standards when transmitting protected patient information to external agencies and vendors as needed for placement, payment or referral.
- Ensures office supplies and department equipment are available, current and functional.
- Schedules arranges and facilitates post acute care referrals, DME or follow up appointments under the supervision of licensed staff.
- This includes daily updates or communication between the department and post acute provider regarding changes in anticipated discharge date, needs or plan.
- Prioritizes and forwards communications relating to insurance requests, denials and Physician Advisor status recommendations to the appropriate Care Coordinator and documents any related authorizations,denials or status determinations in the designated EMR or software program.
- This position requires the full understanding and active participation in fulfilling the Mission of the Organization. It is expected the Care Coordinator will demonstrate behavior consistent with the Core Values of the organization.
- Accountable for staying current with and seeking knowledge of hospital policies, standards of practice and Federal or State regulations pertaining to their role
- Provides administrative support for the department by performing assigned tasks or activities that do not require a clinical license.
- This position may obtain patient or family signatures on required documentation under the supervision of the clinical staff and maintains such documents in accordance with hospital policy.
- Handles multiple tasks, able to prioritize.
Job Requirements
Minimum Qualifications:
- Associate (two-year) Degree in Business/ Health-Related field
Preferred:
- At least 3 years previous experience in health care, care coordination, utilization review, discharge planning or similar healthcare setting.
- Experience supporting clinicians in demanding and fast paced patient care environments.
This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.
Where You'll WorkSt. John’s Regional Medical Center, located in Oxnard, California is a recognized as a Top 250 Hospital in the Nation and as one of America’s 100 Best Hospitals for Cardiac Care by Healthgrades. St. John’s Regional is a part of Dignity Health’s Southern California Division and is a member of CommonSpirit Health, the largest not-for-profit health care system in the nation, boasting an integrated network of top quality hospitals, with physicians from the most prestigious medical schools, and comprehensive outpatient services - all recognized for quality, safety, and service. Each hospital is supported by an active philanthropic Foundation to help meet the growing health care needs of our communities. Learn more here at www.dignityhealth.org/StJohnsRegional.
One Community. One Mission. One California
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Frequently asked questions
Oxnard’s healthcare sector shows moderate demand for care coordinator assistants, especially in established centers like St. John’s Regional Medical Center. Candidates with healthcare coordination experience and familiarity with post-acute care workflows tend to have an edge amid growing competition in this region.
While no mandatory certifications are stated, Catholic Health Initiatives values candidates with health-related associate degrees and relevant experience. Certifications related to care coordination or medical administration, especially those recognized in California healthcare systems, can enhance a candidate’s profile.
Proficiency in managing confidential patient data, scheduling post-acute care, and insurance authorization processes are crucial. Additionally, strong clerical skills and the ability to support licensed staff efficiently are vital for care coordinators aiming to thrive in Oxnard’s hospital settings.
Care Coordinators often advance into roles such as Care Manager, Utilization Review Specialist, or Clinical Coordinator. Gaining expertise in healthcare regulations and expanding clinical knowledge can pave the way to supervisory or specialist positions within healthcare networks.
Catholic Health Initiatives fosters a mission-driven culture emphasizing core values and professional growth. Care Coordinator Assistants benefit from structured training, compliance guidance, and integration within a large not-for-profit health system that encourages continuous learning.
This role uniquely blends clerical duties with active post-acute care coordination under licensed supervision. Catholic Health Initiatives emphasizes adherence to HIPAA compliance, efficient communication flow, and support of a nationally recognized hospital’s mission, setting it apart locally.
Care Coordinator Assistants in Oxnard typically earn between $42,000 and $52,000 annually. Salaries vary based on experience, certifications, and employer scale, with organizations like Catholic Health Initiatives offering competitive compensation aligned with California healthcare standards.
Daily tasks include managing communications, scheduling post-discharge follow-ups, handling insurance authorizations, and maintaining accurate records. The assistant’s role is pivotal in streamlining licensed clinicians’ workflow by providing timely administrative support in fast-paced hospital environments.
Navigating complex payer communications, ensuring timely authorizations, and coordinating with diverse post-acute providers require meticulous attention. Balancing confidentiality under HIPAA while managing evolving discharge plans can also pose operational challenges specific to this role.
Yes, familiarity with community care coordination enhances effectiveness in post-acute referral management and patient follow-up. St. John’s Regional values candidates with prior exposure to discharge planning and utilization review, improving integration within their multidisciplinary care teams.