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Administrator, High Needs ACO Reach
Company : Essen Health Care
Location : Bronx, NY, 10461
Job Type : Full Time
Date Posted : 7 January 2026
Overview
Company Overview: At Essen Health Care, we care for that!
As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.
Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!
Job Summary
Position Title: Administrator, High Needs ACO Reach
Job summary: The High Needs ACO REACH (Accountable Care Organization Realizing Equity, Access, and Community Health) Administrator is responsible for overseeing the operations and management of the ACO REACH program. This role involves ensuring compliance with program guidelines, facilitating care coordination, and driving initiatives to improve patient outcomes and healthcare quality while addressing health equity within the community. The Administrator is also the formal CMS liaison for the ACO REACH program.
Responsibilities
- Program Oversight: Manage the day-to-day operations of the ACO REACH program, ensuring adherence to regulatory requirements and organizational policies. Monitor changes, updates and trends to program regulations, and update policies and procedures as necessary to maintain compliance. As the Liaison this position is responsible for:
- Ensuring certification of all information submitted to CMS. This includes researching and answering questions related to financial, administrative, IT and clinical matters
- Coordinating responses for CMS rounds of requests for information as required for re-approval of ACO
- Submitting all marketing and other required materials in advance to CMS for approval, maintaining all contact information, and approving all data agreement addendums
- Maintaining knowledge regarding ACO policies and procedures, governance structure and regulatory requirements through ongoing research and regular attendance at training webinars
- Data Management: Analyze and interpret healthcare data to monitor performance metrics, identify trends, and support data-driven decision-making.
- Training and Support: Provide training and support to staff and providers on ACO REACH policies, procedures, and best practices.
- Reporting: Prepare and present reports on program performance, financials, and quality metrics to leadership and stakeholders.
- Community Collaboration: Build partnerships with community organizations to address social determinants of health and promote health equity initiatives.
Qualifications
- Education: Bachelor’s degree in healthcare administration, public health, nursing, or a related field; Master’s degree preferred.
- Experience: Minimum of 3-5 years of experience in healthcare administration, program management, or a related field, preferably within an ACO or value-based care environment.
- Knowledge: Understanding of ACO models, healthcare regulations, and quality improvement methodologies.
- Skills: Strong analytical and problem-solving skills; excellent communication and interpersonal abilities; proficiency in data analysis tools and electronic health records.
Equal Opportunity Employer
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
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Frequently asked questions
In the Bronx healthcare scene, certifications like Certified Professional in Healthcare Quality (CPHQ) or Project Management Professional (PMP) can distinguish applicants for the ACO Reach Administrator position. These credentials demonstrate expertise in healthcare quality and program management, both critical for navigating regulatory frameworks and driving community health initiatives.
Bronx's expanding healthcare infrastructure and focus on vulnerable populations have increased the need for skilled administrators. For the High Needs ACO Reach Administrator, this translates into a competitive yet promising job market with opportunities to impact population health management within a growing multispecialty group.
Success in this role hinges on adeptness in regulatory compliance with CMS guidelines, strong data analytics capabilities to monitor healthcare outcomes, and community partnership development. Mastering electronic health record systems and communication skills tailored to diverse clinical teams is equally essential.
Professionals often progress from healthcare administration roles into senior management or executive positions within accountable care organizations. With expertise in value-based care and population health, advancement into director-level roles overseeing larger program portfolios or health systems leadership is common.
This role uniquely combines operational oversight of the ACO Reach program with being the official CMS liaison, requiring constant regulatory updates, data-driven performance monitoring, and community health equity initiatives. Unlike general admin roles, it demands specialized healthcare policy knowledge and stakeholder coordination.
Essen Health Care’s integrated multispecialty model and commitment to underserved populations provide a unique environment emphasizing population health innovation. The role involves extensive collaboration across clinical divisions and community programs, offering broader impact and exposure than more siloed organizations.
Handling over 250,000 patients annually demands robust operational systems and agility in responding to CMS regulations. Balancing compliance with innovative care coordination and managing diverse teams across multiple sites requires strategic thinking and resilience in this expansive healthcare setting.
Salary for this specialized healthcare administrator role in Bronx typically ranges from $75,000 to $95,000 annually, reflecting the blend of regulatory expertise, program management, and community engagement responsibilities. Compensation may vary based on experience and the scale of organizational operations.
Bronx’s public transit links and proximity to Manhattan and Queens make commuting manageable but potentially time-consuming during peak hours. Prospective administrators should weigh transit schedules and possible flexible work arrangements to maintain a balanced routine.
Collaborations often include local nonprofits, housing agencies, food security programs, and social service organizations. These partnerships enhance health equity efforts by addressing patients' social needs, requiring administrators to foster strong cross-sector relationships tailored to Bronx’s diverse communities.