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Financial Counselor Senior
Company : Catholic Health Initiatives
Location : Lakewood, CO
Job Type : Full Time
Salary : 18.97-28.89 HOUR
Date Posted : 13 January 2026
Job Summary and Responsibilities
You have a purpose, unique talents and now is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.
Responsible for administering the Medicaid Presumptive Eligibility, Medical disability, long term care applications and Hospital Financial Assistance Programs. Act as a liaison between the patients, physician, patient clinics, accounts, and community agencies. Responsible for performing financial screenings on patients and making a determination based on provided information; therefore directing the patient to the appropriate financial program. Also, responsible for counseling patients regarding their financial obligation and collection of monies owed for medical services. Administering and counseling insured and non-insured patients on payment plans and/or package pricing, and writing off or adjusting all accounts as deemed necessary. Interacts with executives and other leadership on approval of payment plans or settlements. Works closely with the Patient Representatives in researching and handling patient complaints related to billing.
Schedule: Monday - Friday 8:00 am - 4:30 pm. This role is on-site and is not remote eligible.
Job Requirements
In addition to bringing humankindness to the workplace each day, qualified candidates will need the following:
- High School Diploma/G.E.D. required
- Preferred 1 year health care experience.
- Preferred knowledge of registration and billing and credit scoring. Knowledge of ICD-10 and CPT coding and medical terminology.
- Strong customer service skills.
- Accurate computer typing skills.
Physical Requirements - Sedentary work - prolonged periods of sitting and exert up to 10 lbs. force occasionally.
Where You'll WorkWe believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness.
Located in Lakewood, Colorado, St. Anthony Hospital is a Level I Trauma Center where we provide a full range of medical specialties and health care services to Denver and the
surrounding region through our state-of-the-art medical campus and home base for Flight For Life® Colorado. With four trauma rooms including the T-10 room, a dedicated field-to-surgery suite ready 24/7 for trauma surgeons and specially trained teams, our staff can provide life-saving care to the most severely ill and injured patients. In 2023, we received our exciting Magnet® designation! We are so proud of our staff for this achievement, which is awarded to only 10 percent of hospitals around the world.
Numerous other awards, certifications, and accreditations have been granted to us from the American Heart Association; Chest Pain Center (CPC); American College of Cardiology; The Joint Commission’s National Quality Approval; the Emergency Nurses Association Lantern Award; NAPBC Accreditation; American College of Radiology and many others. At St. Anthony Hospital. we combine a heritage of expert care with the latest in technology and innovation. If you’re looking to be part of a fast-paced environment where you can practice to the top of your profession in trauma, cardiology, stroke, neurosciences, breast imaging, cancer/oncology care, surgery and more, we invite you to apply.
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Frequently asked questions
In Lakewood, CO, a Financial Counselor at Catholic Health Initiatives helps navigate complex healthcare billing by evaluating patients’ eligibility for Medicaid and other assistance programs, ensuring tailored financial solutions that ease medical costs, which is crucial in a community with diverse healthcare needs and economic backgrounds.
Senior Financial Counselors typically handle more complex financial assessments, lead payment plan negotiations, and collaborate directly with healthcare executives, setting them apart from entry-level roles by requiring deeper expertise in medical billing, insurance, and patient advocacy within healthcare finance.
Daily tasks include conducting thorough financial screenings, advising patients on payment options, coordinating with medical teams and community agencies, and managing billing disputes—especially critical in trauma centers where urgent and specialized care often leads to intricate financial situations.
Familiarity with ICD-10 and CPT coding, medical terminology, and experience in healthcare billing significantly enhance a candidate's profile, as these skills allow quicker, more accurate patient assessments and billing resolutions in Lakewood’s competitive healthcare job market.
With a Monday to Friday schedule from 8:00 am to 4:30 pm and no remote work option, the role offers predictable hours conducive to maintaining a steady routine while engaging fully onsite within a supportive hospital environment focused on team collaboration and employee well-being.
Lakewood’s healthcare sector, anchored by facilities like St. Anthony Hospital, shows steady demand for financial counselors, but competition is slightly less intense than Denver’s urban core, making Lakewood an attractive location for candidates aiming to enter or advance in patient financial services.
Catholic Health Initiatives fosters development through access to specialized training, leadership engagement, and a mission-driven culture, helping Financial Counselor Seniors refine skills in patient advocacy, financial program administration, and interdepartmental collaboration critical for career advancement.
Senior Financial Counselors in Lakewood typically earn between $55,000 and $70,000 annually, reflecting the specialized healthcare finance skills required and the region’s cost of living, with potential adjustments based on experience and certifications.
While previous healthcare experience is preferred, Catholic Health Initiatives values candidates’ ability to quickly learn Medicaid presumptive eligibility and long-term care application processes, as these are essential for accurately guiding patients through financial assistance in their hospitals.
Handling urgent financial inquiries in a Level I trauma center setting demands swift, empathetic communication and precise knowledge of multiple financial assistance programs, all while managing workload under a sedentary but fast-paced environment that requires attention to detail and emotional resilience.