Risevoic
***Insurance Verifier/Financial Counselor - Communications
Company : Prime Healthcare Services
Location : Sherman Oaks, CA, 91403
Job Type : Contractor
Date Posted : 11 January 2026
Overview
At Sherman Oaks Hospital, our dedicated team of professionals are committed to our core values of quality, compassion, and community. As a member of the Prime Healthcare Foundation, Sherman Oaks Hospital is actively seeking new members to join its award-winning team! Sherman Oaks Hospital is a 153-bed, not-for-profit, acute-care community hospital located in Sherman Oaks, California. Staffed with over 500 employees and an extraordinary team of physicians, the hospital is recognized for advanced technology and compassionate care and provides 24/7 emergency care in addition to a full range of specialized medical, surgical, and diagnostic services to improve and save lives. Sherman Oaks Hospital has been nationally recognized multiple times as a "100 Top Hospital" by Fortune/Merative, holds an "A" grade in patient safety from The Leapfrog Group, Patient Safety Excellence recognition from Healthgrades, and more. For more information, visit www.shermanoakshospital.org.
Responsibilities
The Insurance Verifier/ Financial Counselor is responsible for determining patient liability based on benefits and advises patient of their liability prior to scheduled elective procedures notifies patient(s) of financial responsibility; collection arrangement are made prior to services rendered for all elective care. Verifies insurance eligibility, and benefits for emergent and urgent admissions, procedures or other services ensuring communication of patient responsibility to the patient or responsible party. Verifies and secures accurate patient demographic and insurance information, updating patient account information as needed. Assists patients in making arrangements as needed for patient responsibility by time of discharge for emergent or urgent services. Screens and refers patients for possible linkage to state, county or other government assistance programs as well as Charity or Discounts as per the facility Charity and Discount policies. The Insurance Verifier/ Financial Counselor works closely with Case Management in securing Medicaid/Medical treatment authorizations as needed. Maintains effective communication skills, including verbal, written and telephone. Proficient in mathematical skills.Qualifications
Education and Work ExperiencePay Transparency
Sherman Oaks Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $XX.00 to $XX.00. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.
Employment Status
Per DiemShift
VariableEqual Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Privacy Notice
Privacy Notice for California Applicants: https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf
Related Jobs
LVN / Licensed Vocational Nurse - Hospice Counselor
Adoration Home Health & Hospice
San Diego, CA
Top trending job titles hiring now
Popular Searches for Financial Counselor
Frequently asked questions
Sherman Oaks, CA, features a moderately competitive market for insurance verifier and financial counselor roles, especially within healthcare. Local hospitals like Sherman Oaks Hospital drive demand, but candidates with strong insurance verification and patient finance skills tend to stand out due to active healthcare services in the region.
Applicants should factor in Sherman Oaks' traffic patterns and public transit options. The area’s sprawling layout means owning a vehicle may ease daily commutes to facilities like Sherman Oaks Hospital, especially for per diem roles with variable shifts requiring flexibility across different hours.
This position uniquely blends insurance verification with patient financial counseling, demanding adeptness in insurance eligibility assessment, patient communication about liabilities, and coordination with case management. Proficiency in navigating emergent admissions and elective procedure financials marks this role’s specialized skill set.
Progression typically involves deepening expertise in multi-payer authorization processes, mastering patient financial advocacy, and expanding leadership in patient financial services. Building strong interdepartmental communication skills and gaining credentials related to healthcare finance can open managerial or specialist opportunities.
Daily tasks include verifying insurance benefits, informing patients about financial responsibilities before elective procedures, liaising with case management for Medicaid authorizations, and assisting with financial arrangements. Maintaining accurate patient demographic data and screening for government assistance programs are also key components.
At Prime Healthcare Services, roles like Insurance Verifier/Financial Counselor benefit from a supportive environment emphasizing compassion and community. Employees gain access to flexible benefits including tuition reimbursement and comprehensive health coverage, aligning with the organization’s recognition for quality and patient safety.
Prime Healthcare Services integrates rigorous patient safety standards with community-focused care, so financial counselors engage closely with case management and patient advocacy. The hospital’s award-winning status fosters a culture valuing accuracy and compassionate communication, offering a distinctive experience compared to typical insurance finance jobs.
Market data indicates that Insurance Verifier/Financial Counselors in Sherman Oaks typically earn between $45,000 and $62,000 annually, depending on experience and credentials. Compensation often includes benefits like healthcare coverage and retirement plans, reflecting the healthcare sector’s standards in California.
While a high school diploma or GED is the baseline, certifications such as Certified Patient Account Representative (CPAR) or training in medical billing and coding can enhance candidacy. Familiarity with California’s Medicaid programs and state assistance policies also benefits professionals working in insurance verification.
Emergent cases require quick, precise verification under time constraints, often involving urgent communication and immediate financial counseling. Elective procedures allow more preparation time but demand thorough pre-service collections. Balancing speed with accuracy and patient sensitivity is crucial in both scenarios.