Risevoic
Financial Counselor Senior
Company : Catholic Health Initiatives
Location : Colorado Springs, CO
Job Type : Full Time
Salary : 18.97-28.89 HOUR
Date Posted : 31 December 2025
Job Summary and Responsibilities
You have a purpose, unique talents and now is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.
Responsible for administering the Medicaid Presumptive Eligibility, Medical disability, long term care applications and Hospital Financial Assistance Programs. Act as a liaison between the patients, physician, patient clinics, accounts, and community agencies. Responsible for performing financial screenings on patients and making a determination based on provided information; therefore directing the patient to the appropriate financial program. Also, responsible for counseling patients regarding their financial obligation and collection of monies owed for medical services. Administering and counseling insured and non-insured patients on payment plans and/or package pricing, and writing off or adjusting all accounts as deemed necessary. Interacts with executives and other leadership on approval of payment plans or settlements. Works closely with the Patient Representatives in researching and handling patient complaints related to billing.
Schedule: Monday - Friday 8:00 am - 4:30 pm. This role is on-site and is not remote eligible.
Job Requirements
In addition to bringing humankindness to the workplace each day, qualified candidates will need the following:
- High School Diploma/G.E.D. required
- Preferred 1 year health care experience.
- Preferred knowledge of registration and billing and credit scoring. Knowledge of ICD-10 and CPT coding and medical terminology.
- Strong customer service skills.
- Accurate computer typing skills.
Physical Requirements - Sedentary work - prolonged periods of sitting and exert up to 10 lbs. force occasionally.
Where You'll WorkWith more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
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Frequently asked questions
At Catholic Health Initiatives, a Financial Counselor Senior directly impacts patient wellbeing by guiding them through Medicaid eligibility and financial assistance, ensuring access to care in Colorado Springs. Their work bridges medical needs with financial realities, fostering compassionate support in a community-focused healthcare setting.
Progression from a Financial Counselor to senior roles typically involves deepening knowledge of medical billing codes like ICD-10, refining negotiation skills for payment plans, and gaining proficiency with healthcare financial software—all crucial for managing complex cases in Colorado Springs’ healthcare institutions.
A Senior Financial Counselor role stands out by combining financial acumen with patient advocacy, requiring nuanced understanding of medical billing and compassionate communication. This position offers a blend of leadership and frontline impact, especially within healthcare environments like Catholic Health Initiatives.
While a high school diploma is required, certifications such as Certified Patient Account Representative (CPAR) or knowledge in medical coding (ICD-10, CPT) are highly regarded for Colorado Springs roles, enhancing credibility and effectiveness in navigating healthcare reimbursement systems.
Colorado Springs has a moderately competitive market for senior financial counselors, fueled by its growing healthcare sector and community-focused organizations. Candidates with healthcare billing expertise and strong interpersonal skills tend to have an advantage in securing roles here.
Senior Financial Counselors in Colorado Springs typically earn between $55,000 and $70,000 annually. This range aligns with the city's moderate cost of living, offering a balanced compensation for professionals managing complex patient financial services.
Catholic Health Initiatives fosters growth through access to resources, leadership engagement, and a collaborative environment, enabling Financial Counselor Seniors to enhance skills in patient financial counseling and healthcare program administration within a mission-driven organization.
Yes, balancing patient financial limitations with hospital revenue goals can be complex. Counselors must adeptly negotiate payment arrangements, liaise with leadership for approvals, and address billing disputes sensitively, ensuring ethical and financially viable solutions.
Daily tasks include evaluating patient eligibility for Medicaid and assistance programs, coordinating with physicians and billing departments, managing payment plans, and counseling patients on their financial obligations—critical for smooth hospital operations and patient satisfaction.
This position mandates on-site presence Monday through Friday, 8:00 am to 4:30 pm, reflecting the hands-on nature of patient interactions and collaboration essential in Colorado Springs healthcare facilities.