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Omni Amelia Island Resort

Mokara | Lobby Attendant

Company : Omni Amelia Island Resort

Location : San Antonio, TX, 78205

Job Type : Full Time / Part Time

Date Posted : 10 January 2026

Location

La Mansion del Rio

The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El Mercado, La Villita District, Spanish governor’s Palace, San Antonio Convention Center and other well-known landmarks.

Omni La Mansion del Rio’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni La Mansion del Rio may be your perfect match.

Job Description

To service and maintain the cleanliness of all public areas including public an associate restrooms, lobbies and executive offices in accordance with Omni Standards.

Responsibilities

  • To ensure that the hotel lobbies are serviced throughout the day.
  • To service all public restrooms in lobby, meeting areas, and pool areas.
  • To service the administrative offices.
  • Services both men's and ladies associate locker rooms.
  • To service lobby and lobby pre-function space.
  • Ensure main guest entrance is neat and clean at all times.
  • Ensure all floral arrangements and plants are neat with no debris in the planters.
  • Ensure all ash urns throughout property are neat and clean at all times.
  • Ensure business center and closing room are maintained neat and clean at all times.
  • To service guest and associate elevators.
  • To ensure that hotel, guest and associates are maintained in a safe and secure environment.
  • Complete any special projects that might be assigned.
  • Report any maintenance issues or any concerns.

Qualifications

  • Able to maintain a 4- diamond level of service.
  • Able to work with Management on special projects.
  • Able to work in a fast paced environment.
  • Maintain a professional business appearance, attitude, and performance
  • Must be able to work a variety of shifts, including weekends and holidays.
  • Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.

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Frequently asked questions

A Mokara | Lobby Attendant at Omni Amelia Island Resort manages lobby upkeep, public restrooms, and administrative spaces throughout the day. Their role demands constant attention to cleanliness and guest comfort, ensuring a polished environment that reflects the high service standards expected in a bustling San Antonio hospitality setting.

Success as a lobby attendant here hinges on meticulous attention to detail, physical stamina, and the ability to maintain a professional demeanor in a fast-paced environment. Familiarity with hospitality etiquette and maintaining a 4-diamond service level distinguishes candidates in this upscale San Antonio resort role.

Starting in this role can lead to supervisory or specialized positions within hospitality services. The comprehensive training at Omni Amelia Island Resort equips attendants with transferable skills valuable for advancing into guest services management or housekeeping leadership in the San Antonio area.

Yes, the resort emphasizes comprehensive training and mentoring to uphold its reputation for exceptional service. This includes hands-on guidance to master cleanliness standards, guest interaction, and safety protocols tailored for lobby and public space attendants.

Omni Amelia Island Resort fosters a culture of respect and empowerment, blending historic San Antonio charm with modern hospitality demands. Attendants benefit from a dynamic work environment emphasizing pride in service and close proximity to landmarks like the Alamo, enhancing job satisfaction.

San Antonio's hospitality sector is robust but competitive, particularly for premium resorts. Candidates with flexibility for weekend shifts, physical endurance, and polished service skills tend to stand out, as luxury venues prioritize consistent, high-quality guest experiences.

Lobby attendants in San Antonio generally earn between $11 and $15 per hour, depending on experience and shift patterns. Omni Amelia Island Resort aligns with competitive industry standards, often offering additional benefits fitting a mid-sized luxury hospitality employer.

Proximity to iconic spots like the Alamo and Riverwalk means lobby attendants regularly interact with diverse guests. This requires adaptability and cultural awareness, enriching the role with opportunities to enhance visitor impressions of San Antonio’s historic charm through excellent service.

Candidates must be prepared for extended standing and walking, lifting up to 50 pounds, and repetitive motions. These physical requirements ensure that attendants can maintain the resort’s high standards of cleanliness and service throughout varied shifts.

Attendants play a key role in monitoring lobby and public areas for safety compliance. This includes reporting maintenance issues promptly and ensuring all common spaces remain secure, aligning with Omni's commitment to creating a safe environment for guests and staff.

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