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House Attendant
Company : Highgate
Location : Lewisville, TX, 75067
Job Type : Full Time
Date Posted : 6 January 2026
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Courtyard Lewisville
2701 Lake Vista DriveLewisville, TX 75067Overview
The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).
Responsibilities
- Buff marble floors daily according to hotel standards.
- Shampoo carpets in the public areas according to hotel standards.
- Shampoo furniture as needed.
- Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
- Handle items for "Lost and Found" according to hotel standards.
- Clean guestrooms as needed.
- Have knowledge of and assist in all emergency procedures.
- Maintain hotel equipment in proper working order.
- Maintain storage of hotel equipment in proper area.
- Complete special projects as assigned by the Housekeeping Manager.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Absolutely, working as a House Attendant in Lewisville often requires lifting heavy items up to 100 pounds and standing for extended shifts. This physical demand ensures you can efficiently manage tasks like moving luggage and maintaining cleanliness, essential for hospitality roles in busy hotel settings.
House Attendants uniquely focus on maintaining public spaces, buffing marble floors, shampooing carpets, and assisting guests with luggage. Unlike general housekeeping, they often handle lost and found items and manage equipment storage, making their role vital for smooth hotel operations.
Starting as a House Attendant can open pathways to supervisory roles, housekeeping management, or specialized guest service positions. Gaining experience in a reputable company like Highgate enhances prospects, especially with exposure to diverse hotel brands and operational standards.
Highgate incorporates thorough training on emergency procedures for House Attendants, ensuring staff confidently address incidents while maintaining guest safety. This approach reflects their commitment to a secure, well-managed environment across their extensive hotel portfolio.
Highgate emphasizes innovation and digital tools, which streamlines housekeeping workflows for Attendants. Their leadership fosters a collaborative culture, providing clear guidance and resources that help House Attendants deliver exceptional guest satisfaction consistently.
House Attendants in Lewisville generally earn between $12 and $16 hourly, depending on experience and hotel standards. Highgate’s compensation aligns competitively, reflecting local market rates and the physical demands of maintaining high hospitality service levels.
Lewisville’s hospitality sector shows steady demand for House Attendants, with moderate competition due to the city's growth and tourism. Candidates with prior hospitality experience or physical aptitude tend to have an advantage in securing positions at reputable hotels.
Typically, Highgate does not mandate local certifications for House Attendants in Lewisville but values a high school diploma or equivalent. Practical knowledge of hotel safety standards and strong communication skills are prioritized to meet regional hospitality expectations.
At Courtyard Lewisville, House Attendants often manage a blend of guest requests and facility upkeep in a fast-paced environment, including buffing marble and carpet shampooing. Balancing these while ensuring courteous guest interactions requires multitasking and attention to detail.
Highgate’s House Attendants focus on cleanliness and maintenance of public areas and guest rooms, unlike dining or room service attendants who primarily handle food delivery and guest dining experiences. This specialization demands physical upkeep skills and emergency procedure knowledge.