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Housekeeping Supervisor
Company : Omni Amelia Island Resort
Location : Houston, TX, 77056
Job Type : Full Time / Part Time
Date Posted : 12 January 2026
Location
Houston Hotel
Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with sensational views of the city or pool area. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer.
The Omni Houston Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Houston Hotel may be your perfect match.
Job Description
The role of the Housekeeping Supervisor is to ensure that the cleaning and servicing of guestrooms, public areas, back of house and landings meet Omni four star/four diamond standards.
Responsibilities
- Follows Omni’s Moments of Service or Forbes Service standards as applicable.
- Inspect the cleaning and servicing of guestrooms and public areas
- Assign special projects as directed by the Director of Housekeeping
- Report any needed repairs or discrepancies of guest rooms
- Ensure that all Guest Room Attendants have appropriate supplies and linens
- Assist in the cleaning of guest rooms when necessary
- Assist in processing AM and PM room status reports
- Ensure that the Guest Room Attendant’s linen cart is neat and well organized
- Ensure that linen closets on guest room floors are completely stocked
- Maintain supply cage stock, neat and clean at all times
- Must have all guest rooms punched in via the phone after completion
- Ensure VIP rooms are inspected ASAP
- Ensure check out/vacated rooms are a priority
- Knowledge of hotel, facilities and events
- To ensure hotel, guest and associates are maintained in a safe and secure environment
- Check vacant rooms verify status and update status of discrepant rooms throughout the shift.
- Check DND rooms in accordance with hotel procedures and verify status
- "Mark" dirty sheets of randomly selected assigned rooms and follow up to ensure Room Attendants have changed bed sheets. Counsel Room Attendants on any discrepancies
- Complete work orders for maintenance repairs and submit to Engineering. Contact Engineering directly for urgent repairs
- Conduct training of staff as assigned
- Monitor and handle guest complaints, ensuring guest satisfaction
- Provide feedback on staff performance to manager. Report disciplinary problems to manager and participate in the counseling of employees
- Prepare VIP rooms
- Any other job duties assigned by managment.
Qualifications
- Previous housekeeping and/or other relevant hotel experience required
- Able to maintain 4-Diamond and 4-Star level cleanliness standards
- Able to work with management on special projects
- Able to set priorities for your section and provide feedback to others that enhances performance
- Strong attention to detail, sense of urgency
- Ability to work and perform effectively in a fast-paced role
- Maintain a professional business appearance, attitude, and performance
- Must be able to work a variety of shifts, including weekends and holidays
- Move, bend, lift, carry, push, pull, and place objects weighing up to 75 pounds without assistance. Stand or walk for an extended period or for an entire work shift
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
End of Job Description
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Frequently asked questions
Exceptional attention to detail and strong leadership skills are vital for a Housekeeping Supervisor in Houston's fast-paced hotels. They must maintain high cleanliness standards, manage staff efficiently, and respond quickly to guest needs, ensuring smooth operations aligned with the city's hospitality expectations.
Growth often involves gaining expertise in operational management, staff training, and mastering luxury service standards. Supervisors excelling in these areas at Houston hotels like Omni Amelia Island Resort can progress to roles such as Assistant Housekeeping Manager or Director of Housekeeping, leveraging local networking and certifications.
Supervisors frequently juggle high guest turnover, urgent room readiness, and staff coordination. In Houston’s hospitality sector, adapting to fluctuating guest volumes while upholding strict four-star standards requires efficient inspection routines and quick problem resolution without compromising quality.
While formal certifications aren't mandatory, credentials like the Certified Executive Housekeeper (CEH) can enhance credibility. Houston employers often value hospitality management training and knowledge of local health and safety regulations, reflecting the city's competitive hotel market standards.
Houston's sprawling layout and traffic congestion can affect punctuality, especially during rush hours. Supervisors often coordinate shift timings to avoid peak traffic, enabling timely staff arrivals and uninterrupted housekeeping operations critical in maintaining the hotel’s service quality.
Houston’s thriving tourism and business sectors drive a strong demand for skilled Housekeeping Supervisors, often higher than smaller Texas cities. This demand reflects the city's large hotel inventory and emphasis on luxury accommodations, offering competitive job opportunities in hospitality management.
Omni Amelia Island Resort emphasizes rigorous training and empowerment, enabling supervisors to lead teams that deliver impeccable room standards. The role includes direct guest complaint handling and VIP room preparation, reflecting the company’s commitment to personalized, high-quality service experiences.
At Omni Amelia Island Resort, supervisors engage deeply with Forbes four-star standards and benefit from structured mentoring programs. The focus on associate respect and a dynamic culture distinguishes this position, offering a unique blend of luxury service and employee development.
Salaries for Housekeeping Supervisors in Houston generally range between $40,000 and $52,000 annually, depending on hotel size and experience. Luxury properties like Omni tend to offer compensation at the higher end, reflecting the elevated service standards and supervisory responsibilities.
Houston employers prioritize strong organizational ability, communication, and problem-solving skills, alongside proven housekeeping expertise. Familiarity with inventory management, staff training, and compliance with safety standards are also key attributes sought in candidates.