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Room Attendant
Company : Highgate
Location : Irving, TX, 75039
Job Type : Full Time
Date Posted : 28 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Hyatt House Las Colinas
5901 N MacArthur Blvd.Irving, TX 75039Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Working as a Room Attendant in Irving requires stamina to handle tasks like lifting up to 50 pounds and standing for entire shifts. Balancing these physical aspects with attentive guest care ensures rooms remain spotless while guests feel valued, which is crucial for hospitality success in this bustling Texas market.
Candidates with a high school diploma or equivalent and prior hotel or related experience stand out. Effective communication skills and the ability to manage physical tasks reliably are also prized, reflecting local employer expectations around Irving’s hospitality standards.
Daily duties include thorough cleaning of guestrooms, replenishing supplies, and reporting maintenance issues. Attendants also maintain public spaces and manage inventory on housekeeping carts, blending physical work with multitasking skills essential for smooth hotel operations in a fast-paced Texas environment.
Highgate’s global reach and innovative hospitality approach provide Room Attendants with exposure to advanced revenue management tools and diverse hotel brands. Working here means contributing to a company recognized for tailored guest experiences and industry-leading operational standards.
While core cleaning and guest service remain central, Highgate equips its team with insights from digital tools that anticipate market trends, enhancing job performance. Staff are encouraged to report maintenance and lost items promptly, fostering a proactive service culture unique to Highgate.
Irving’s hospitality sector, anchored by venues like Hyatt House Las Colinas, shows steady demand for Room Attendants. Competition is moderate, with opportunities favoring those who demonstrate reliability, physical endurance, and guest-focused communication, reflecting the city’s vibrant tourism and business travel scene.
Room Attendants in Irving generally earn between $12 and $16 per hour, depending on experience and employer. Highgate offers competitive hourly compensation aligning with local standards, factoring in physical demands and service quality expected in this metropolitan hospitality market.
Irving’s traffic patterns, especially near N MacArthur Blvd, can affect punctuality. Room Attendants often plan shifts around peak hours to avoid delays, helping maintain consistent cleaning schedules and guest satisfaction at busy hotels like Hyatt House Las Colinas.
Starting as a Room Attendant opens pathways to supervisory roles or specialized housekeeping management positions. Gaining experience at a company like Highgate, known for its development programs, can accelerate growth opportunities within Irving’s competitive hotel market.
Highgate emphasizes meticulous cleanliness combined with guest-centered service, requiring Room Attendants to adhere to strict protocols. This attention to detail helps maintain the company’s reputation for bespoke lifestyle hotel experiences across its global portfolio.