house attendant
Company : Highgate
Location : Irving, TX, 75039
Job Type : Full Time
Date Posted : 29 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Hyatt House Las Colinas
5901 N MacArthur Blvd.Irving, TX 75039Overview
The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.). Starting $15.00 p/h
Responsibilities
- Buff marble floors daily according to hotel standards.
- Shampoo carpets in the public areas according to hotel standards.
- Shampoo furniture as needed.
- Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
- Handle items for "Lost and Found" according to hotel standards.
- Clean guestrooms as needed.
- Have knowledge of and assist in all emergency procedures.
- Maintain hotel equipment in proper working order.
- Maintain storage of hotel equipment in proper area.
- Complete special projects as assigned by the Housekeeping Manager.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Working as a house attendant in Irving, TX, involves regular lifting up to 100 pounds and standing for entire shifts. These physical requirements ensure the upkeep of guest rooms and public spaces meet hotel standards, making stamina and strength key assets for candidates.
Starting as a house attendant in Irving's hospitality scene offers a strong foundation for upward mobility. With on-the-job experience and potential internal training, individuals can progress into supervisory or specialized housekeeping roles, reflecting the dynamic nature of Highgate’s hotel operations.
Unlike standard housekeeping, a house attendant often handles guest luggage assistance, lost and found management, and upkeep of hotel equipment. This role blends cleaning duties with guest service, demanding versatility beyond typical room maintenance.
Highgate's reputation for managing a vast hotel portfolio translates into stable opportunities at Hyatt House Las Colinas. Their commitment to hospitality excellence fosters a supportive environment for house attendants seeking consistent work and skill development.
Highgate leverages advanced revenue and property management systems, indirectly benefiting house attendants by optimizing hotel operations and guest satisfaction. While attendants focus on physical upkeep, these tools help streamline service delivery and quality standards.
House attendants in Irving typically earn around $15 per hour, aligning with Highgate's starting pay at Hyatt House Las Colinas. This rate reflects local market conditions and the role's physical demands, offering competitive compensation for entry-level hospitality staff.
While a high school diploma or equivalent is generally sufficient, candidates with prior hotel or related experience are favored in Irving. Certifications in hospitality or safety can enhance prospects but are not mandatory for house attendant positions.
North MacArthur Blvd can experience peak hour congestion, potentially lengthening commutes for house attendants. Many employees consider flexible scheduling or carpooling to mitigate delays when traveling to the Hyatt House Las Colinas location.
Expect a mix of routine cleaning tasks like floor buffing and carpet shampooing, alongside guest interaction duties such as luggage assistance and lost item handling. Attention to emergency procedures and equipment maintenance rounds out the daily workflow.
Absolutely. Highgate manages a broad portfolio, so house attendants gain experience in various hotel environments, from lifestyle brands to legacy properties, enriching their hospitality knowledge and adaptability.