Account Manager
Company : Cook Medical
Location : West Lafayette, IN, 47906
Job Type : Full Time
Date Posted : 30 December 2025
Overview
The Account Manager, at MED Institute, is responsible for actively contributing to the business development, marketing and sales process for new and existing clients.
Responsibilities
- Collaborates with service area leaders, company management, and all MED Institute colleagues to win new business.
- Identifies, qualifies, and contacts new business leads.
- Gathers and maintains complete and accurate client information in the CRM software.
- Actively participates with business development, marketing, and sales activities.
- Contributes to the development of marketing materials.
- Fosters and cultivates relationships with existing clients through regular and planned follow up communications.
- Represents the company at trade-shows, conferences and events.
- Provides feedback to company management regarding market trends and opportunities, competitive information, and company positioning.
- Ability to sleuth information from various sources, analyze it, consolidate it, and distribute it to company management.
Qualifications
• B.S. required. • Experience in account management is preferred.• Experience in the medical device and CRO industry is preferred.• Experience using CRM software.• Strong written and verbal communication skills, record-keeping, and interpersonal skills are needed.• Must be willing to work in a team setting and willing to be trained. • Ability to remain professional and positive in all personal interactions, provide an example of good work ethic, exhibit a willingness to help, and display personal discipline in achieving goals. • Ability to travel based on business needs.
• Qualified candidates must be legally authorized to be employed in the United States. MED Institute does not intend to provide sponsorship for employment visa status (e.g., H-1B or TN) for this employment position.
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Frequently asked questions
Candidates typically need a bachelor's degree alongside experience in account management, ideally within medical devices or CRO industries. Proficiency with CRM tools and strong communication skills are essential to navigate client relationships and business development effectively.
Growth often involves deepening industry knowledge and leadership skills, potentially advancing to senior account manager or national account roles. Developing expertise in client relationship management, sales strategies, and cross-functional collaboration is key to unlocking higher responsibilities.
Tasks include qualifying leads, maintaining detailed client records, assisting in marketing efforts, and engaging in strategic discussions. This role requires balancing proactive outreach with nurturing existing client connections to fuel business growth.
Cook Medical seeks Account professionals with a background or interest in medical device or CRO sectors. This specialization supports understanding complex client needs and delivering targeted solutions, which enhances success in their sales and marketing initiatives.
Balancing travel demands and collaborating across diverse teams while adapting to regional healthcare market trends requires agility. Cook Medical’s culture emphasizes teamwork and professionalism, which shapes how Account Managers navigate client interactions locally.
The region has a growing demand for skilled Account professionals, especially in healthcare-related industries. However, competition remains moderate due to specialized qualifications in medical devices and CRM expertise, making targeted skills a valuable differentiator.
Salaries generally range between $65,000 to $85,000 annually, varying with experience and specific company offerings. Those with specialized knowledge in medical device account management and CRM software proficiency often command compensation at the upper end.
The designation 'Account' highlights ownership over client relationships, involving lead qualification, sales support, and marketing collaboration. It underscores a strategic role focused on driving business development and customer retention within a specialized industry.
While both manage client interactions, Account Managers often emphasize long-term relationship building and account growth. Account Executives may focus more heavily on initial sales and prospecting, whereas Managers sustain ongoing client engagement and service delivery.
Account Managers work closely with service area leaders and company management to align sales tactics and marketing strategies. This collaboration ensures comprehensive client solutions and consistent messaging across all touchpoints, enhancing market positioning.