Risevoic
Steak 'n Shake
Shift Manager
Indianapolis, IN, 46201
Job Type Full Time / Part Time
Date Posted 30 November 2025
Job Title: Shift Manager
Company: Steak 'n Shake
Position Overview
As a Shift Manager at Steak 'n Shake, you are responsible for leading your team through successful shifts by ensuring high operational standards, exceptional guest service, and a positive team atmosphere. You’ll supervise front- and back-of-house operations, manage staff performance, and uphold brand values while promoting an energetic and efficient work environment.
Key Responsibilities
Lead and coach team members to deliver outstanding guest experiences.
Supervise day-to-day shift operations, including food quality, speed of service, and cleanliness.
Maintain adherence to food safety, sanitation, and workplace safety standards.
Train new employees and provide ongoing feedback and support.
Handle guest concerns in a professional and timely manner.
Monitor inventory and complete shift paperwork, cash handling, and deposits accurately.
Ensure compliance with company policies, procedures, and standards.
Foster teamwork, boost morale, and promote a positive, respectful work environment.
Qualifications
Minimum 1 year of restaurant or food service experience in a leadership role.
Strong leadership and communication skills.
Ability to multitask, stay organized, and remain calm under pressure.
Basic knowledge of food safety and labor management.
Flexibility to work a variety of shifts, including weekends and holidays.
Physical Requirements
Stand and walk for extended periods during shifts.
Lift up to 30 pounds occasionally.
Perform hands-on duties including assisting in kitchen or service areas as needed.
What We Offer
Competitive pay and opportunities for bonuses
Career advancement and management training
Flexible scheduling
Employee meal discounts
Positive, supportive team culture
Be part of something bigger. Join Steak 'n Shake and help us serve up quality, value, and genuine hospitality.
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Frequently asked questions
Indianapolis presents a moderately competitive environment for Shift Manager positions, especially in hospitality. Candidates with proven leadership and flexible availability often stand out. Local businesses like Steak 'n Shake actively seek candidates who can manage multiple shifts, reflecting steady demand in this region.
While not always mandatory, certifications such as ServSafe or food safety management are highly regarded for Shift Managers in Indianapolis. These credentials demonstrate a commitment to compliance and safety standards, which can enhance your prospects at establishments like Steak 'n Shake.
A Shift Manager typically oversees broader operational duties, including staff scheduling, conflict resolution, and inventory control, whereas a shift leader focuses on immediate team guidance. Mastery in multitasking and decision-making elevates a Shift Manager’s role within dynamic environments.
Shift Managers often progress to roles such as Assistant Manager or General Manager, leveraging their hands-on experience in staff coordination and daily operations. Demonstrating strong leadership and problem-solving skills can fast-track career growth in food service management.
Second shifts generally involve peak customer hours, requiring efficient team coordination and rapid issue resolution. Third shifts may focus more on closing procedures and inventory checks, demanding attention to detail and autonomous decision-making from the Shift Manager.
Steak 'n Shake's fast-casual model demands quick adaptability during busy shifts, with emphasis on maintaining quality service and food standards. Managers must handle fluctuating customer volumes efficiently while fostering a motivated team atmosphere.
Yes, Steak 'n Shake encourages shift flexibility, often allowing Shift Managers to pick up or swap shifts based on team needs. This approach supports work-life balance while ensuring coverage during high-demand periods.
Shift Managers in Indianapolis typically earn between $13 and $17 per hour, depending on experience and shift times. Steak 'n Shake aligns with local market rates, often providing hourly wages that reflect the role's responsibilities and shift differentials.
Generally, second shift roles may offer slightly higher pay due to peak business hours and increased responsibilities. Benefits like meal discounts or shift premiums might also be more accessible during these busy periods within Indianapolis eateries.
Candidates excelling in communication, conflict management, and operational oversight tend to succeed. Prior experience in shift supervision combined with certifications like food safety significantly enhances candidacy for local Shift Manager roles.